alderre Posted August 17, 2017 Share Posted August 17, 2017 New to the Helix universe after living under a rock. I have my credit card ready and it's burning a hole in my pocket. I just want to try a preset to decide first. I know the Helix is capable, but need to see first. Am I doing something wrong? I cant seem to download a preset unless I buy a full native license? Quote Link to comment Share on other sites More sharing options...
Triryche Posted August 17, 2017 Share Posted August 17, 2017 Download from where? Anybody can download tones from http://line6.com/customtone/browse/helix/ Do you have the trial version installed and running in your DAW? Also, Helix Native has a bunch of factory presets. Click the Helix in the logo and restore factory setlists. Quote Link to comment Share on other sites More sharing options...
alderre Posted August 17, 2017 Author Share Posted August 17, 2017 Download from where? Anybody can download tones from http://line6.com/customtone/browse/helix/ Do you have the trial version installed and running in your DAW? Also, Helix Native has a bunch of factory presets. Click the Helix in the logo and restore factory setlists. It says that I must register my product in order to download presets from custom town. Also I don't see any presents they're all empty. Are you saying this is a glitch? Thank you for your help Quote Link to comment Share on other sites More sharing options...
silverhead Posted August 17, 2017 Share Posted August 17, 2017 Click on the Helix Native logo at the bottom of the screen. In the subsequent Settings window click on Restore Factory Setlists. From the manual, page 34: Restore Factory Setlists: - Clears only Setlists 1, 2 & 8 and replaces them with the Factory Setlists 1, 2 & 8 included with the currently installed version of Helix Native. All of your presets within any other Setlists remain unaffected. Quote Link to comment Share on other sites More sharing options...
phil_m Posted August 17, 2017 Share Posted August 17, 2017 It says that I must register my product in order to download presets from custom town. Also I don't see any presents they're all empty. Are you saying this is a glitch? Thank you for your help Where does it say that? You just have to sign into your Line 6 account to download presets from CustomTone... You don't have to own any product whatsoever. Quote Link to comment Share on other sites More sharing options...
alderre Posted August 17, 2017 Author Share Posted August 17, 2017 i was clicking the download icon on the right side on the search results. I guess those Download links with the arrow are broken. The ones Inside the preset description work ok Quote Link to comment Share on other sites More sharing options...
Pawczer Posted August 22, 2017 Share Posted August 22, 2017 So don't download via Helix. Go directly to http://line6.com/customtone/. You'll just have to login/register. Quote Link to comment Share on other sites More sharing options...
nikola-k Posted August 23, 2017 Share Posted August 23, 2017 Clicking on the download button from the search results list prompts the product registration (and will not start the download). Clicking on the tone name, which links to its own separate page and clicking download works though. Looks like a bug on line6 side to me, but at least there's a workaround for it. Quote Link to comment Share on other sites More sharing options...
exir007 Posted January 30, 2018 Share Posted January 30, 2018 is there any direct link for all helix family custom tones together? (helix, ative helix, helix LT ......) Quote Link to comment Share on other sites More sharing options...
silverhead Posted January 30, 2018 Share Posted January 30, 2018 The tones/presets are fully compatible among those products. Any list for any one of them is a list for all of them. In Customtone, search for Helix tones and you will have the full list for Helix LT and Helix Native as well. Quote Link to comment Share on other sites More sharing options...
klangmaler Posted January 30, 2018 Share Posted January 30, 2018 https://line6.com/customtone/browse/helix/ Quote Link to comment Share on other sites More sharing options...
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