kerry66 Posted September 10, 2017 Share Posted September 10, 2017 I just bought Helix native. I can`t sign-in Helix native. I put right username(not email) and password. It just shows me 'Please sign-in ~~' and 'Contacting server'. Please fix this. 1 Quote Link to comment Share on other sites More sharing options...
phil_m Posted September 13, 2017 Share Posted September 13, 2017 I wanted to demo it before buying, but I've got the same issue when logging in. It works on the website but not on the plugin. Way to lose a potential customer. #uninstall That'll teach 'em... ;) Seriously, though, it could be any number of things that may or may not be something Line 6 controls. Open up a support ticket, and CS will be able to help troubleshoot the problem. Quote Link to comment Share on other sites More sharing options...
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