Jump to content


Photo

Missing Amps In Pod Xt Live, Not The Usual Problem


  • Please log in to reply
38 replies to this topic

#21 toneman2121

toneman2121

    Guru

  • Members
  • PipPipPipPipPip
  • 2713 posts
  • Locationphilly

Posted 16 May 2013 - 05:30 AM

try removing all line6 stuff with the line6 uninstaller from your computer and then install fresh


  • 0

I'M SO HAPPY!


#22 Laer

Laer

    Just Startin'

  • Members
  • Pip
  • 19 posts

Posted 16 May 2013 - 03:00 PM

monkey 1.12 sounds really old... you probably need to manually update monkey.

the latest is 1.62

Monkey is v1.62, I meant that Monkey stated my firmware to be v1.12, sorry if my english is backwards, thought the comma would separate the two.  :)


  • 0

#23 Laer

Laer

    Just Startin'

  • Members
  • Pip
  • 19 posts

Posted 16 May 2013 - 03:02 PM

try removing all line6 stuff with the line6 uninstaller from your computer and then install fresh

That was actually next on my list of stuff to try. I'll report back when I've tried it. Anyone know if the Line6 software place any entries in the registry? So that I maybe have to run CCleaner after the uninstallations.


  • 0

#24 Triryche

Triryche

    Guru

  • Line 6 Expert
  • 4535 posts

Posted 17 May 2013 - 06:23 AM

If you are sure it is firmware version 1.12, you will need to flash with MIDI using a MIDI to USB cable. Many users use M-Audio Uno, which is also recommended by Line6.

Is it possible you are seeing POD Farm 1.12?


  • 0

#25 Laer

Laer

    Just Startin'

  • Members
  • Pip
  • 19 posts

Posted 17 May 2013 - 07:16 AM

I don't have Pod Farm installed, though Monkey says both Pod Farm's and the USB Firmware's latest version should be v1,12.

.

You're not getting USB Firmware and Flash Memory mixed up? The first is v1,2 and the latter v3.01. Drivers are v4.2.5.4. EVERYTHING is up to date according to Monkey.  :unsure:

 

Strange though, can't find any download for the USB Firmware for PodXT on http://line6.com/software/

 

If something should happen making have to use Midi it's not a problem, I have midi in/out on my sound card, though I can't see why we should come to that. :)

 

Reinstalled all Line6 software today as well, no change sadly.


  • 0

#26 Triryche

Triryche

    Guru

  • Line 6 Expert
  • 4535 posts

Posted 20 May 2013 - 12:22 PM

Yes, I was thinking Flash Mem. If you have 1.x you will not have USB functionality.

 

The USB firmware I believe is bundled with the driver and not a separate download.


  • 0

#27 Laer

Laer

    Just Startin'

  • Members
  • Pip
  • 19 posts

Posted 26 May 2013 - 10:27 PM

Ok, I now know that it's something with my new computer that's causing this.

 

I took my PodXTLive to a friend and installed all Line6 software, and everything worked as it should. So, that only left two options as far as I could figure; something with my computer that's causing this, or a hardware malfunction with the PodXTLive. So, I purchased a friend's PodXTPro, just to make shure.   :D

 

I took the PodXTPro home, plugged it in, registered it and authorized it. No problem. Then I installed all my addons to it, also not a problem. But it suffers the exact same problem as the XTLive, when booting up with the USB cable attached. Thus not a hardware malfunction with either of the Pods.

 

I've checked and rechecked, updated and re-updated all the chipset and USB drivers for my computer/motherboard, still no success.

 

Then by chance I was browsing through all the software for the XT-series @Line6.com and noticed some information text on the latest drivers (Version 4.2.5.4) for the XT-series, and it says "This driver release fixes problems with model pack authorization on some recent i5/i7 computers and sets the +18 boost for POD HD, POD HD300, POD HD400, POD HD500 and POD HD PRO to off by default." Didn't see this before since I've used Monkey to install the latest drivers.

 

My new computer runs a Intel i7-3770K. So maybe this could cause this, not something with the USB? But the thing is I of course HAVE these latest drivers, so there shouldn't be a problem. Or?


  • 0

#28 BigChas52

BigChas52

    Guru

  • Line 6 Expert
  • 2704 posts
  • LocationWashington, DC

Posted 27 May 2013 - 01:29 PM

Hmm . . . brand new computer?  Are you perhaps plugging into a USB 3.0 port?  Strange, flaky things can happen when you plug a USB 2.0 device into a USB 3.0 port.  Make sure you are plugging into a 2.0 port.  I have several devices that look like they are connected when plugged into a 3.0 port but don't work correctly.  My TonePort UX-2 was one of them :)  'Just sayin'


  • 0

#29 Laer

Laer

    Just Startin'

  • Members
  • Pip
  • 19 posts

Posted 28 May 2013 - 12:29 PM

Hmm . . . brand new computer?  Are you perhaps plugging into a USB 3.0 port?  Strange, flaky things can happen when you plug a USB 2.0 device into a USB 3.0 port.  Make sure you are plugging into a 2.0 port.  I have several devices that look like they are connected when plugged into a 3.0 port but don't work correctly.  My TonePort UX-2 was one of them :)  'Just sayin'

Yeah, I know, so I've tried a bunch of ports, both USB2 and USB3, back and front and directly on the mother board, no difference.

 

Acctually found out that a friend of mine runs a computer with the same mother board and the same processor as me, both the very same models. So gonna try theese stuff on that one next.

 

This is so weird, both pods even work to edit in, as long as I don't have the cable plugged in during boot up. If I boot up the pod, THEN plug in the USB cable, all the amps are there, and I can edit it in Line6Edit, save presets and everything. It's just that damn booting up... what can the Pods possibly sense through the USB cable (regardless of any Line6 software running of not) that causes it do deny the authorizations of model packs? Blows my mind.


  • 0

#30 TheRealZap

TheRealZap

    Uber Guru

  • Line 6 Expert
  • 14794 posts
  • LocationClemmons, NC USA

Posted 28 May 2013 - 01:08 PM

do you have any software that uses an ilok? because iloks being plugged in can affect authorization.....


  • 0

#31 Triryche

Triryche

    Guru

  • Line 6 Expert
  • 4535 posts

Posted 29 May 2013 - 05:43 AM

Weird!!

 

I assume it happens even if the POD is not powered but connect via USB during boot-up?


  • 0

#32 Laer

Laer

    Just Startin'

  • Members
  • Pip
  • 19 posts

Posted 29 May 2013 - 11:35 AM

Yeah, I know, so I've tried a bunch of ports, both USB2 and USB3, back and front and directly on the mother board, no difference.

 

Acctually found out that a friend of mine runs a computer with the same mother board and the same processor as me, both the very same models. So gonna try theese stuff on that one next.

 

This is so weird, both pods even work to edit in, as long as I don't have the cable plugged in during boot up. If I boot up the pod, THEN plug in the USB cable, all the amps are there, and I can edit it in Line6Edit, save presets and everything. It's just that damn booting up... what can the Pods possibly sense through the USB cable (regardless of any Line6 software running of not) that causes it do deny the authorizations of model packs? Blows my mind.

Nope, no ilok.


  • 0

#33 Laer

Laer

    Just Startin'

  • Members
  • Pip
  • 19 posts

Posted 29 May 2013 - 11:36 AM

Weird!!

 

I assume it happens even if the POD is not powered but connect via USB during boot-up?

Sorry, I may have been unclear again, when I've written "boot up" I mean when I start the pod, "boot up the pod". The problem has noting to do with the computer's booting process, only the Pod's.


  • 0

#34 Laer

Laer

    Just Startin'

  • Members
  • Pip
  • 19 posts

Posted 14 June 2013 - 12:51 AM

Trying some stuff with tips from the Line6-ppl in my support ticket now, still no progress though. WIll post here if things works out.


  • 0

#35 sullywoo

sullywoo

    Just Startin'

  • Members
  • Pip
  • 3 posts

Posted 08 July 2013 - 02:56 PM

I have a core2duo with win7 x64 ultimate, no issues such as this (I recently inherited the xt live). So likely x64 is not a culprit although there have been plenty of issues with x64.

 

How about in your boards BIOS, usb settings? I am specifically thinking of legacy USB type settings. I've had issue with that in the past, where things don't work at all unless legacy is turned on.

 

Another thing to remember is that USB ports can be quite flaky. Been that way since they were introduced back in win9x days. Once in awhile you plug a device in, and it stops working or works strangely. You plug it into another port and the same thing happens. That really sucked when there were only 2 ports lol. A good tool to use is usbdeview by nirsoft. It will show you what is plugged in (or what has been) and allow you to "uninstall" it, or in simpler terms make the USB port forget you ever plugged it in in the first place. Sometimes thats all it takes to get strange USB issues to work.

 

If it works in another i7 based machine, it should work in yours. BIOS, followed by services, followed by conflicting software would be my route to take if it were me trouble shooting the issue.

 

Of course its been a few weeks, so maybe you solved the issue already :)


  • 0

#36 igormetau

igormetau

    Just Startin'

  • Members
  • Pip
  • 1 posts

Posted 09 August 2013 - 08:51 AM

I'm having the same problems you're having for about one week now while working with some recordings and I don't know what to do anymore. The only different thing is that sometimes (when it's in a good mood) the pod will work correctly,,, but most of the time it's displaying the missing amps thing. If you solved the problem please let me know how you did that. :mellow:


  • 0

#37 Laer

Laer

    Just Startin'

  • Members
  • Pip
  • 19 posts

Posted 20 August 2013 - 11:11 PM

Hi again.

 

I tried everything, but never managed to solve this issue, even had a long going official support ticket with Line6, but even those guys had to give up. I hope that a future new firmware and/or driver update with rid us of this problem. For the time being you can work around it as I stated earlier, bu having the usb-cble unplugged when you start your pod, THEN plug in it, that way you can use Line6 edit even though this issue still exists.


  • 0

#38 skua

skua

    Just Startin'

  • Members
  • Pip
  • 1 posts

Posted 04 September 2013 - 01:32 PM

Similar problem going on here.  PODxt that I've had since May 2010 has recently lost the Classic, FXJunkie and Metal add-on packs.  When it boots it used to show the icons for the available model packs... now it says "Standard Model Set Loaded."  Numerous tones now display the "...contains an amp or effect from an expansion pack you do not own..." message.  This seems to have started just a few weeks ago,,, at least that's when I noticed it.

 

PODxt 

Drivers 4.2.6.9

USB Firmware 1.12

Flash Memory 3.01

License Manager 1.06

Line 6 Edit 3.06.1a

Line 6 Monkey 1.64

 

License Manager shows the PODxt as Authorized

Add-Ons only show:

• Power Pack

• Propellerhead Record (not sure where THIS came from... maybe I tried a trial but I never purchased this?)

 

Web Site shows My Account with Authorized PODxt and my current computer.  It also indicates "You currently are using 2 out of 4 active devices." uhhh.... What would the 4 active devices be?  

 

 

Cripes this is at least a $100 worth of software that has just vanished from my PODxt!?!?!?! :blink:   I have also opened a Service Ticket with Line6 but from what I see so far in the forums I'm truly concerned.

 

\m/_

skua


  • 0

#39 Triryche

Triryche

    Guru

  • Line 6 Expert
  • 4535 posts

Posted 04 September 2013 - 02:58 PM

Does your account show licenses for the model packs missing?

 

2 of 4 just means with the new license manager you can share licenses you paid for on up to 4 devices simultaneously.


  • 0




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users