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Sound Card Driver Of M20d Over Usb On Windows 7 Has Extremely Low Volume

usb driver windows 7 sound card driver windows 8 low volume sound

Best Answer silverhead , 04 October 2013 - 04:37 PM

If you are using ASIO4ALL I also suggest you try using the M20d ASIO driver instead. In Audacity, configure your audio setup to use the M20d as the audio input/output device. Remove any reference to ASIO4ALL which is used by default in Audacity. Go to the full post


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#1 jianyun63

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Posted 04 October 2013 - 08:36 AM

Hi, 

 

I got my StageScape M20d two days back. It is a wonderful product. I was using Allen&Heath Mixer before. The design is wonderful. 

 

But I installed the software on Windows 7, connect M20d to Windows 7 over USB. I can play the sound to Mixer. But I can't get sound from Mixer to my PC. When I used Audacity software to record, I saw the volume is extremely low (-30db), even with Max. I used the Audacity to record from Sound card line in, no problem at all. 

 

Later I upgraded to firmware 1.2. It is the same. 

I used another Windows 8 PC, the problem is the same. 

 

I looked for my reseller, I borrowed another demo set of M20d, the problem is the same. 

 

Anyone know the problem and fix?

 

Thanks!

 

Samuel


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#2 actdmusic

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Posted 04 October 2013 - 10:49 AM

On the M20d the recording level directly proportional to the gain in the pre-amp.

That's because the signal is taken before any processing. So it records the raw track. 

 

Try using the auto trim or raise the gain manually and see if that fixes it. 


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#3 RonMarton

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Posted 04 October 2013 - 03:37 PM

G'day Samuel...

 

I agree with António that your first investigation should definitely be those input settings of the mixer that are a consequence of the way you're actually using it, ...in that you may well find that you'll need to "hold back" at the input/s of whatever's "downstream" (amps and/or powered speakers) in order to arrive at what we call the "correct gain structure" for its internal electronics to work properly.

 

(As António's implied, "Auto Trim" is often a really useful "guide" for doing just that.)

 

However, should that NOT fix the problem, you may then need to investigate the input and gain "dialog box" options of both Windows and Audacity itself.


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#4 silverhead

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Posted 04 October 2013 - 04:37 PM   Best Answer

If you are using ASIO4ALL I also suggest you try using the M20d ASIO driver instead. In Audacity, configure your audio setup to use the M20d as the audio input/output device. Remove any reference to ASIO4ALL which is used by default in Audacity.
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#5 jianyun63

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Posted 07 October 2013 - 09:59 AM

Thanks! The information is very useful.

With Audicity, the free software, it can only take channel 1 and 2. With DAW software, it works!


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