I got my StageScape M20d two days back. It is a wonderful product. I was using Allen&Heath Mixer before. The design is wonderful.
But I installed the software on Windows 7, connect M20d to Windows 7 over USB. I can play the sound to Mixer. But I can't get sound from Mixer to my PC. When I used Audacity software to record, I saw the volume is extremely low (-30db), even with Max. I used the Audacity to record from Sound card line in, no problem at all.
Later I upgraded to firmware 1.2. It is the same.
I used another Windows 8 PC, the problem is the same.
I looked for my reseller, I borrowed another demo set of M20d, the problem is the same.
Anyone know the problem and fix?