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Workbench and Helix 2.30

helix variax

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#1 kimsharp

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Posted 23 November 2017 - 11:25 AM

After upgrading to Helix 2.30, Workbench will not recognize my JTV-89.


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#2 davidb7170

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Posted 24 November 2017 - 10:33 AM

Saw your post and was concerned, so I just fired up Workbench HD, and it recognized my JTV-69S via the VDI and Helix with Firmware 2.30. I'm guessing you may have a USB issue with your PC or Mac hooked to the Helix. Thank goodness they didn't break that feature with the FW update.... Us JTV/Standard/Shurikan folks waited a long time to get it. Now if they can get updating the Variax firmware (if they ever do some) via the Helix and straighten out the first generation Variax recognition/Workbench use, they'd close the loop...

 

Hope you get yours to work.

 

Dave


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Line 6 Gear - Variax 300; JTV-59, JTV-69S, Pocket-POD, POD XTL - (RIP), POD X3L, HD500, HD500X, HELIX
1966 Gretsch Country Gent, 1973 Fender Tele Deluxe, 1978 Strat, 2017 Tele Elite, Epiphone LP Classic, Epiphone Special with P-90's
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#3 klangmaler

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Posted 26 November 2017 - 08:29 AM

Yep - thanks to the L6 crew it's (still) working - phew...
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#4 psarkissian

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Posted 27 November 2017 - 09:24 AM

There is a difference between Workbench and Workbench HD.

Make certain you are using the correct one.


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#5 specracer986

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Posted 27 November 2017 - 04:25 PM

I checked today and all three of my JTV's, 69, 69S, 89F, are working with Workbench HD and Helix 2.30.


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