jcgsbg Posted November 27, 2017 Share Posted November 27, 2017 Hi-- I recently purchased a refurb UX2 and wanted to install it on my new MacBook Pro i7 2.5/16/512, but there is no CD/DVD drive for the software install and the only ports are Thunderbolt (USB-C). Any advice on getting my UX2 up & running with this computer would be greatly appreciated!Thanks! Quote Link to comment Share on other sites More sharing options...
fflbrgst Posted November 27, 2017 Share Posted November 27, 2017 The software (drivers) are easy, once you have the UX2 connected and registered with Line 6, as you can download them. The bigger problem you have is only having a Thunderbolt port - you'll need to get an adapter (I assume someone makes one) that is USB2 to Thunderbolt, 1 Quote Link to comment Share on other sites More sharing options...
jcgsbg Posted November 27, 2017 Author Share Posted November 27, 2017 Thanks for the quick response. Adapters are no problem, they’re abundant. Hope to be able to get to it tonight! Quote Link to comment Share on other sites More sharing options...
jcgsbg Posted November 29, 2017 Author Share Posted November 29, 2017 I got a USB to USB-C adapter, DL'd & installed PodFarm, Monkey, License Manager & Updater, but it will not recognize or allow me to license or register PodFarm. Please don't tell me that Pod farm is an extra purchase not included with Pod Studio UX2. That would be beyond belief, considering that the packaging for PodStudio UX2 says "includes PodFarm, 23 guitar & bass amp models, 29 cab models, 6 mic pre amp models'. Please tell me they aren't expecting me to shell out another couple hundred bucks for PodFarm... Quote Link to comment Share on other sites More sharing options...
Gaz_Ham Posted November 29, 2017 Share Posted November 29, 2017 Have you created an account on line6.com and registered your device to your account? 1 Quote Link to comment Share on other sites More sharing options...
jcgsbg Posted November 29, 2017 Author Share Posted November 29, 2017 I have an account, after installing, it will not let me register the device as the license manager does not see it. It is there, in my Applications/Line 6 folder, but not seen by the License manager & thus not registered. Quote Link to comment Share on other sites More sharing options...
jcgsbg Posted November 29, 2017 Author Share Posted November 29, 2017 OK--turns out there is an issue with the MacOS High Sierra System Preferences/Security & Privacy that prevented the drivers from downloading despite having the setting set to allow DLs from Apple AND other developers, so I didn't have the drivers. There was a message at the bottom of that preference pane indicating that "Software from Line 6 was not installed", which can be over-ridden manually. Thanks to Line 6 for terrific support! 1 Quote Link to comment Share on other sites More sharing options...
jsmode Posted March 29, 2019 Share Posted March 29, 2019 THANK YOU LET THERE BE VU BACKLIGHTS! Quote Link to comment Share on other sites More sharing options...
Samsfried Posted March 31, 2022 Share Posted March 31, 2022 I followed what was shared here and got the drivers installed, thanks. But the toneport wont pick up any sound. My DAW recognizes the toneport now, but there is no sound and the levels don't recognize anything. I'm sure the monkey software was for engaging with the interface but it doesn't work on newer OS. So is there a work around for this? Anyone? Quote Link to comment Share on other sites More sharing options...
silverhead Posted March 31, 2022 Share Posted March 31, 2022 On 3/31/2022 at 5:37 PM, Samsfried said: . ….. But the toneport wont pick up any sound. My DAW recognizes the toneport now, but there is no sound and the levels don't recognize anything. ….. How do you know the DAW recognizes the Toneport? Have you added an audio track in your DAW and armed it for recording? Have you specified the appropriate Toneport USB Send channel as the Input Source for the track? Do you have your headphones/monitors connected to the Toneport (not your computer)? Quote Link to comment Share on other sites More sharing options...
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