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Kb37 Not Functioning Correctly At Laptop Startup

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#1 Hangman85


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Posted 05 October 2013 - 06:00 PM

When I power up my laptop my Kb37 does not work as it should, first of all the "octave select" light never lights up and then when I try to use it with Cubase it tends not to work correctly in these circumstances.


However, if I simply unplug the USB from the KB37 and plug it in again everything works as it should. Interestingly, if I restart the computer rather than shut down and power up again, the problem does not occur - it only happens when powered up from being shut down and completely off.


I have tried uninstalling and reinstalling - no change. All software and drivers are up to date. I am using my KB37 in conjunction with a new Lenovo laptop running windows 8 64-bit.


Any ideas what I should do to stop this from happening?

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#2 TheRealZap


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Posted 06 October 2013 - 06:19 AM

I would guess that perhaps your computer is not sending enough power over USB on startup... other than driver updates i can't think of anything that would help...

google and use slimdrivers... it will find some behind the scenes driver upgrades that may help.

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