move on if that's what you need to do.... but damn silly thing to get worked up about... in my personal opinion. (which does not represent any official line6 opinion on the matter)
I just used the words "damy silly" cause of this statement from you, as i was not excited bout the choice of words.
Maybe i translated those words wrong in this context, so i felt offended.
If so than i excuse myself.
exactly how robust would a knob that gets used in that manner be?
i mean it has nothing to do with performance...
the unit is rack mounted in a studio desk or backline and it's just not something that gets used aggressively in the least...
if its that big of a deal to you, then it's that big of a deal to you...
i just disagree, and cannot relate to your outrage at all...
could it be better or different? sure... couldn't everything?
I think a knob should'nt be loose or hanging down on a new unit straight out the box, especially when i know from my own experience, that there are HD Pro units out there, where it is ok.
You asked if it could be better or different? I know that it can be better, if you get a good one.
And again, we are talking about the 700€+ POD-Model with "Professional-grade construction", to me that includes the operating controls.
btw. e. g. the knobs on my nearly 20 years old Boss-rack-units still, after all these years, feel much more convenient and are showing no signs of age.
But i don't have to get so far - my old POD XT Pro feels better too - no quality issues after all these years.
I know Line6 can do better.
There is a wide spread in quality. If i had the chance to get a Pro X with a navigation disc well mounted as on my first (out of 3) HD Pro, but without giving a clipping high gain sound as this first HD Pro (sadly) did, a display without dirt-inclusions (POD HD #1 had this problem) and without dropping pc-audio occasionally (again Pro X), i really had been happy.
As you can see with the number of units i tried, i really wanted a POD HD Pro (X).
I'm more talking bout quality not performance. But i have to say, i worried about the longterm-stability / how much use (not abuse) one of those factory-default-loose-knobs will stand compared to the correctly mounted ones.
The starter of this thread exchanged his unit and got a better one, so hey there seems to be a quite large spread in quality and with that i think Line6' quality-control has a problem these days.
I don't know if you are getting paid by Line6 for writing in this forum or if you are just a great fan of Line6 and so received your awards, but if someone
who is awarded as a Line6expert with Line6-logo in a Line6forum writes as if there is not a problem at all, i as a customer and someone who takes the time trying to get a flawless unit, the time to write these things down here and exchange with the official support, just don't feel taken serious.
But for critisizing a product, an official support forum seems to be the wrong place most of the time.
That being said, i really appreciate the fact, that this thread still exists on an official manufacturer forum.