I completely understand your disappointment since it can be construed that the use of streaming to a computer means "as audio interface" and it works perfectly. The USB port can still be used for any streaming that does not require monitoring through the computer and we tried to keep our language clear by talking about streaming to computer. In this case, obviously it did not work so well. Otherwise, we would not have caused you the trouble you are mentioning. The M20d is primarily meant to be used as a live sound mixing console, and we are working to reduce latency when streaming.
The fact that you ended up with no audio interface because you sold it relying on StageScape to replace it is of course a problem.
I'd like to talk more about this with you, and, again, I apologize for the strife this has caused you. I will be reaching out to you shortly.
Does the rest of the mixer meet your expectations?
Thanks! I knew some one form line6 would talk to me. You guys are very nice!
I wont lie, I'm a bit astonished by the fact that you released the product like that...
I mean why in the world would you include the usb streaming feature if it does not work?
Don't tell me that it does because it's so slow that it's useless...
If I were in your place, making the decision, I would not include this feature. But you even included a dedicated usb port!
I think anybody would assume that it would work at least reasonably.
Any way, I've been tweaking all day long.
I can now import the files to the daw and use the m20d just to listen while I mix.
Avery action I take in the mix I only ear it a second or so later.
It's annoying but at least every thing else is running smooth, before messing with a lot of driver settings the whole pc was running slow and I had audio artifacts.
If you say you guys are working on it I believe it and I know you'll manage do do it! So I'll just wait...
Just one thing that is bugging me now:
How come it is so difficult to do a good asio driver for this thing?? And.... why doesn't it work with my trusted pal asio4all??
And YES. The mixer meets my expectations in any other way.
PS - I'm sorry but "streaming out to the computer" is the definition of audio interface... I'm I wrong?