I am trying to install metal shop unto my pod xt pro and all I get is this message, anyone know how to solve this?
Posted 15 October 2013 - 06:37 AM
when dealing with licenses, very limited amount of help you can get from the user community....
i'd suggest calling: http://line6.com/company/contact/
Line6 support does not actively monitor the forums so they are unaware that you are having an issue.
Posted 15 October 2013 - 06:38 AM
Well your first three posts were all on the same day. This is a forum for old products, so doesn't get as much traffic as some of the other forums. Also I've been on holiday.
Have you updated you Podxt to the latest firmware with Monkey? Have you tried a different USB lead? Have you tried disabling your Virus program/firewall? Do you have Norton?
If you have tried all these things I would try shooting a support ticket to the engineers directly: