hafsteinn Posted October 12, 2013 Share Posted October 12, 2013 I am trying to install metal shop unto my pod xt pro and all I get is this message, anyone know how to solve this? thanks Quote Link to comment Share on other sites More sharing options...
hafsteinn Posted October 12, 2013 Author Share Posted October 12, 2013 I have tried manually allowing it through the firewall, and now tried to deauthorize it to reauthorize it again but now I get the same message when trying to complete that task. Quote Link to comment Share on other sites More sharing options...
hafsteinn Posted October 12, 2013 Author Share Posted October 12, 2013 would be great to get help with this, I was going to buy the other addons as well but now it seems I am stuck. Quote Link to comment Share on other sites More sharing options...
hafsteinn Posted October 15, 2013 Author Share Posted October 15, 2013 No replied from either the community support or line 6 themselves, how wonderful. I guess I will not be buying line 6 again. Quote Link to comment Share on other sites More sharing options...
TheRealZap Posted October 15, 2013 Share Posted October 15, 2013 when dealing with licenses, very limited amount of help you can get from the user community.... i'd suggest calling: http://line6.com/company/contact/ Line6 support does not actively monitor the forums so they are unaware that you are having an issue. Quote Link to comment Share on other sites More sharing options...
Mr_Arkadin Posted October 15, 2013 Share Posted October 15, 2013 Hi there, Well your first three posts were all on the same day. This is a forum for old products, so doesn't get as much traffic as some of the other forums. Also I've been on holiday. Have you updated you Podxt to the latest firmware with Monkey? Have you tried a different USB lead? Have you tried disabling your Virus program/firewall? Do you have Norton? If you have tried all these things I would try shooting a support ticket to the engineers directly: http://line6.com/support/tickets/add.html Quote Link to comment Share on other sites More sharing options...
hafsteinn Posted October 16, 2013 Author Share Posted October 16, 2013 Hi, yes I tried all those thing and also applied for a ticket, so for nothing worked and no response. Quote Link to comment Share on other sites More sharing options...
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