sirspikey Posted October 16, 2013 Share Posted October 16, 2013 Contacted the support about 2 years ago regarding my secondhand Pod XT. I would be doing whatever on the computer, playing guitar, games, videos etc and suddenly the sound would disappear. Trying to change to another soundcard didn't work or anything regarding sound for that matter because somehow the sound was 'locked' or I presume, stuck in a loop...The support told me it was a hardware problem, since we'd tried everything else, and suggested I sent it to repair. I didn't though, I just kept going, only had to restart the computer when it happened so I didn't feel like spending money on something I'd pay 50 euro for.But now I have bought a new HD 500X and it is fine and all, BUT suddenly the sound disappeared... Hardware malfunction? Hardly. I've been checking some old forum post and I'm not the only one with this problem. So my suggestion to Line6 is that you gather as much information you can on this problem and fix it. I would start by checking your codes for handling the USB... Quote Link to comment Share on other sites More sharing options...
sirspikey Posted December 21, 2014 Author Share Posted December 21, 2014 Nothing? I guess the rumors about line6 support are true then? Quote Link to comment Share on other sites More sharing options...
jandrio Posted December 21, 2014 Share Posted December 21, 2014 check that ur computer operating system is virus free. reinstalling the operating system wld b a sound idea. seems that this is not a L6 issue, it's something in the computer harware-software-driver settings. try nother computer with no games drivers... 1 Quote Link to comment Share on other sites More sharing options...
sirspikey Posted December 21, 2014 Author Share Posted December 21, 2014 That's the thing, I have had same problem on three different computers with the 500x AND before that same issue with the pod XT on two computers?!? Did some research, since I didn't get any answers from the support, and the hot topic was how the line6 drivers handled USB traffic. -I have no Idea what is what, I play music, I'm not a computer wiz! Quote Link to comment Share on other sites More sharing options...
jandrio Posted December 21, 2014 Share Posted December 21, 2014 i suppose usb traffic is kinda standard specs, so L6 drivers shld not handle usb traffic in a special way. check with a freshly installed os... Quote Link to comment Share on other sites More sharing options...
sirspikey Posted December 23, 2014 Author Share Posted December 23, 2014 done that too. Quote Link to comment Share on other sites More sharing options...
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