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Pod X3 Live Usb Device Not Recognized

error usb pod x3

Best Answer Alexsnowflake , 19 November 2013 - 05:44 AM

You are right, support is still available till end of this year. They couldn't provide a solution because Gearbox won't be updated.

But.... Last night after trying few things got it working and the funny thing is that what it causes Gearbox not to work on Mavericks is not Gearbox itself but the latest driver with the added support for Mavericks. This is what I did:

To remove driver 7.3.6

1- On a terminal run this command   sudo pkgutil --forget com.line6.driver.xtaudio.package (enter)

2- Then this sudo pkgutil --forget com.line6.driver.xtmidi.package (enter)

3- Reboot

To install driver 7.2.9

4- Downloaded driver version 7.2.9  http://line6.com/sof...a.html?rid=5675

5- Run the 7.2.9 driver package to install it and ended the process with a reboot

 

After that Gearbox is working on Mavericks, at least that was my experience.

Hope this helps

 

Alejandro

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#1 redux

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Posted 25 October 2013 - 09:17 AM

Just as the title says, I'm running into this problem. When I connect my x3 Live via usb, my pc prompts that it doesn't recognize the x3. I've downloaded the latest Line6 Monkey.


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#2 TheRealZap

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Posted 25 October 2013 - 10:40 AM

change usb ports, reboot, try different cables, and possibly download drivers outside of monkey....

 

just a few idea to get you started. 


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#3 Auriemma

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Posted 25 October 2013 - 04:48 PM

Same issue here.  

My info:

OSX Mavericks.  All latest L6 drivers and Flash Memory Updated (According to L6 Monkey)

 

Error reads:

Ignoring connection to POD X3 Live

Device has incompatible driver installed.

 

I have already... Changed ports, changed cables, rebooted several times, re-flashed, and reinstalled L6 apps.

 

Sometimes it transfers the tones across to Gears (3.2.7), sometimes it fails.

When it does fail I get:

POD X3 Library Error

Tone Transfer Failed

Reason: (Code 80009000C) MIDI device timed out waiting for a response.

 

(Hint: I am not using a MIDI device)

 

Even weirder... I created a new tone in Gears with my X3 Live plugged in, saved it.  

It wont load to my X3 Live. The error:

Tone Load

Unable to Load Tone

Reason: (Code 8000A009) Unsupported patch type.

 

I need this fixed...ASAP!


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#4 redux

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Posted 26 October 2013 - 01:41 AM

Where can I download drivers manually? I don't see anywhere here in the line 6 website


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#5 TheRealZap

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Posted 26 October 2013 - 07:29 AM

top right of this page... select downloads and follow the menus


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#6 shaggylane

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Posted 27 October 2013 - 06:02 AM

I am having a similar problem with Gearbox since upgrading my iMac to Mavericks.

 

After launching Line6 Monkey, I was prompted to update drivers for my X3 Live to 7.3.6.  Updates were also loaded for POD Farm2 (2.5.6).  

 

Once the updates were installed and computer restarted, X3 Live restarted, each time I launch Gearbox I get a pop-up window:

 

Ignoring connection to POD X3 Live.  This device has an incompatible driver installed.

 

After hitting "ok", it appears to load the tones from the POD into the Hardware Memory Window.  BUT the Gearbox window shows "No amp selected" and "No model loaded" in the two primary windows.

 

Looking at the Hardware memory window, the tone that is active has blanks in both tone 1 & 2.  Clicking on another tone, blanks them out immediately.........very strange behaviour.  Note, the tones are fully loaded on the X3 Live.

 

Evidently, there's an issue with the Mavericks upgrade and the subsequent driver update.

 

Any help would be greatly appreciated.

 

Regards,

Doug


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#7 TheRealZap

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Posted 27 October 2013 - 07:24 AM

guys, please start your own threads... .the original thread was for a PC problem not mac/mavericks


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#8 redux

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Posted 28 October 2013 - 12:23 AM

Well, I've tried everything. Changed cables, changed ports, changed PCs, reinstalled/uninstalled drivers. I even tried to plug it to a PC with newly installed OS. Maybe the thing's broken


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#9 ratliffmarkl

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Posted 28 October 2013 - 02:16 PM

Since I upgraded to Mavericks, I cannot get Monkey to recognize the new v7.3.6 driver, even though I've downloaded and installed it multiple times. And I cannot get MainStage to recognize income midi signals from my HD500.


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#10 ratliffmarkl

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Posted 28 October 2013 - 05:01 PM

Resetting the ports on my MacBook eliminated all of my midi issues that started after upgrading to OS X Mavericks.

Try the following steps:

 

1. Shut down

 

2. Hold down the following keys simultaneously for 30 seconds and then let go:

        shift

        control

        option

        the power button

    (You will not see or hear anything)

 

3. Press and release the power button to start the MacBook, and quickly press and hold the following keys until the mac plays a tone:

        option

        command

        the letter p

        the letter r

    (The mac will play the same tone a few times and then continue booting)

 

In addition to these steps, I found that turning on my midi devices BEFORE plugging them into the mac was important.


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#11 telbyte

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Posted 30 October 2013 - 07:51 AM

Problem OS X Mavericks and gearbox there is a solution.


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#12 Alexsnowflake

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Posted 31 October 2013 - 12:03 PM

Same error when opening GearBox on Mavericks: "Ignoring connection to POD X3 Live. This device has an incompatible driver installed."

 

Setup:  iMac 2.7 GHz Core i5 8 GB, OS X 10.9, Driver 7.3.6, Monkey 1.6.5, GearBox 3.72.0, POD X3 Live Firmware Flash Memory 2.01.

 

Tried NVRAM/PRAM reset, changed USB cable, uninstalled the driver and installed again, re-installed GearBox with no luck.

 

Same setup was working on Lion.

 

Any help would be really appreciated

Tks

Alejandro


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#13 TheRealZap

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Posted 31 October 2013 - 12:21 PM

Support is ending soon: http://line6.com/sup...egacy-products/

 

please contact Line6 directly if you require assistance


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#14 Alexsnowflake

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Posted 31 October 2013 - 01:14 PM

Good point, I've just opened a ticket.

 

I'll update with the news.

 

Regards

Alejandro


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#15 Uniquified

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Posted 03 November 2013 - 08:23 AM

Any word? I just tried installing on Mavericks and have the same issue.


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#16 steve5922

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Posted 15 November 2013 - 10:00 AM

Had the same issue with Gearbox and OSX 10.9. un-istalled drivers, downloaded Drivers 7.2.9 so for so good


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#17 Alexsnowflake

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Posted 18 November 2013 - 03:11 PM

Good point, I've just opened a ticket.

 

I'll update with the news.

 

Regards

Alejandro

Answer from Support was Gearbox won't get updated for Mavericks, you can downgrade to ML or use a Windows based PC. Three things that I dindn't want to read. Maybe I'm wrong but PODX3 Live is not that old to not keep Gearbox updated. Anyway, like it or not that's the answer I've got.

 

Alejandro


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#18 TheRealZap

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Posted 18 November 2013 - 04:01 PM

they did announce that they were ending support:

 

For registered product owners, Line 6 is pleased to provide technical support via phone and email free of charge. Effective January 1, 2014, Line 6 will cease live technical support of the Legacy products listed below. Doing so allows our Support Team to create and maintain the resources that owners of these products are encouraged to use when technical questions arise:



· Video Tutorials

· Knowledge Base

· Forum Community

· Product Manuals


Alternatively, technical support for these Legacy products will be available starting January 1, 2014 via telephone at a charge of $19.99 per call, or via email at $9.99 per incident. These support products can be purchased fromhttp://line6.com/store/.

Legacy products



§ POD X3 family

§ POD XT family

§ Variax

§ LowDown family

§ Vetta II

§ GuitarPort

§ TonePort family

§ BackTrack

§ X2 Digital Wireless Products

§ Riffworks Line 6 Edition

§ GearBox

§ Spider I/II/III

§ AX2/AxSys

§ Flextone I/II/III/Duoverb/HD147

§ POD Pro

§ Bass POD/Bass PODxt family

§ Studio Modelers/AM4

§ Floorboard/FB4/FBV4

Answer from Support was Gearbox won't get updated for Mavericks, you can downgrade to ML or use a Windows based PC. Three things that I dindn't want to read. Maybe I'm wrong but PODX3 Live is not that old to not keep Gearbox updated. Anyway, like it or not that's the answer I've got.

 

Alejandro


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#19 Alexsnowflake

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Posted 19 November 2013 - 05:44 AM   Best Answer

You are right, support is still available till end of this year. They couldn't provide a solution because Gearbox won't be updated.

But.... Last night after trying few things got it working and the funny thing is that what it causes Gearbox not to work on Mavericks is not Gearbox itself but the latest driver with the added support for Mavericks. This is what I did:

To remove driver 7.3.6

1- On a terminal run this command   sudo pkgutil --forget com.line6.driver.xtaudio.package (enter)

2- Then this sudo pkgutil --forget com.line6.driver.xtmidi.package (enter)

3- Reboot

To install driver 7.2.9

4- Downloaded driver version 7.2.9  http://line6.com/sof...a.html?rid=5675

5- Run the 7.2.9 driver package to install it and ended the process with a reboot

 

After that Gearbox is working on Mavericks, at least that was my experience.

Hope this helps

 

Alejandro


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#20 RedMaster88

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Posted 19 November 2013 - 10:28 AM

 

Downloading the 7.2.9 driver worked perfectly for me!


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