You just told him how to reset the pod.
That's good but he's already at "boot fail".
That will only work if you have a working version installed on the pod. He needs to go back to monkey and revert to the original version so that he can at least get the pod to play something.
Now go flame someone else "Professor".
No Politness given, no politness returned. I'm not having it.
On further note, resetting the pod didn't work for my pod400. I tried the update process three times to no avail and had to restore the original version each time. I'm currently on the original version waiting to hear of a good fix or for boss or digitech to make a unit I like.
I'm wishing you all the best for getting updated. If a fix works for you that doesn't involve finding an outdated PC or buying a new mac, please post it so we all can benefit.
you have absolutely no idea what you are talking about.
try holding the A button down when you plug it in (or maybe it was the D button?)
should go into a safe or test mode, from there reflash it.