I need videos. I need COMPLETE videos that cover everything in the user start guide, Advanced Guide and more. This thing is WAY over my head. I'm used to plugging into a nice tube amp with a handful of stompbox effects, turning it on, and after a few minutes of dialing in, I have a great tone. This thing... I feel like the user needs a degree in the operation of the thing just to make it work. The manuals are just too much. I don't learn things well by reading "how to", but give me a video demo and I can make it work. I've spent well over an hour tonight trying to figure out how to use this thing, and I haven't made any ground. Additionally, I don't find it enjoyable to be trying to "figure it out". I want to PLAY with KILLER TONE. The whole learning curve thing is not fun. HELP!!!!!! BTW, I searched YouTube vids and that was just frustrating. None of the videos I viewed told me what I wanted to know.
To the OP's point of needing videos, the following link is the complete set of Line 6's videos:
Have you looked through these? These are also on Line 6's YouTube page. There are also a lot of user created instructional videos on YouTube that you might need to watch. Some of them are helpful, some are just guys noodling with presets and aren't much help, but there are some decent ones out there.
I understand your frustration in not getting what you want right away, but the HD500 is a complicated beast. There's a lot of good tones to be had, but it does take work and time to understand it and get the most out of it. Complicated powerful modelers are by their very nature, well... complex! If you've been using different modelers for years, it's a lot easier to understand how they work & how to set them up, but they all have a learning curve that you have to go through - just like learning to play guitar - you have to pay your dues, or you won't be successful! If this is your first modeler, then it's going to take some time to wrap your mind around the layout & controls - it will come with time. Just download some basic tones from Custom tone, or better yet set up a few real basic patches on your own (one amp, one or two effects, dead simple), that you can use to play for the moment, and in your spare time, watch the videos, take a factory or customtone patch that you like & start going through how it is set up - try to analyze what each module does, how the different parameters affect the tone - experiment with settings.
As a previous poster said, initially, set up patches to mimic how you would with your physical pedalboard effects and your amp.