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Variax 500 Vdi Cable Cutting Out With Hd500x

vdi hd500x cutting out problem variax

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#1 badge74

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Posted 19 November 2013 - 04:07 PM

As above really. HD500x brandnew. Guitar old now. Not really used VDI till I bought HD500X. I have the Line 6 official vdi cable. Seems to cut out when I move a certain way. I have to jiggle the cable to get it to come back on. Got first gig with new band next week and now my sounds are reliant on HD500x but I can't even get through one song at rehearsal. So frustrating. 

 

Anyone else had this problem?

 


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#2 silverhead

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Posted 19 November 2013 - 04:48 PM

Three possibilities: the cable, the VDI jack on the JTV, or the VDI jack on the HD500x. Try to narrow it down. The cable can be tested by using a standard RJ-45 (Ethernet) cable temporarily; just be careful with it due to lack of protective shields at the cable ends.

As for testing the device VDI jacks - do you have access to other JTV or Pod HD devices?
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#3 Charlie_Watt

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Posted 20 November 2013 - 06:20 AM

Never had a problem with my Variax and VDI.   I worry about that kind of connector though.  They really are not designed for a lot of insertions.  They are a standard Cat5 connector with a shell.  Not as robust as a 1/4 inch audio jack.


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#4 badge74

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Posted 20 November 2013 - 07:23 AM

Thanks for the replies. I have a line 6 footswitch cable that can do the job. It still switches off. When I unplug guitar and reinsert connector it comes back on. Poor connection maybe? Or something more sinister?
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#5 fl100

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Posted 10 January 2014 - 06:50 AM

I have the same problems for quite a while. I brought the guitar  back to the Line6-shop 2 times for this problem but it was never fixed although they were convinced that they had solved it. There was no change. Putting the guitar off/on power solves it for a little while. (Conclusion: I never use the guitar) 

 

I would be glad to find a solution.


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#6 silverhead

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Posted 10 January 2014 - 07:10 AM

I have the same problems for quite a while. I brought the guitar  back to the Line6-shop 2 times for this problem but it was never fixed although they were convinced that they had solved it. There was no change. Putting the guitar off/on power solves it for a little while. (Conclusion: I never use the guitar) 

 

I would be glad to find a solution.

 

I would open a support ticket to work directly with Line 6 on this.

http://line6.com/sup...ickets/add.html

 

If your guitar was under warranty when you first took it in for repair to the line 6 shop, you are entitled to have the problem resolved. If your local shop can't do it, it is Line 6's obligation to arrange to have it fixed properly or replaced. If it's not under warranty you will have to pay for the proper repairs.


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#7 fl100

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Posted 10 January 2014 - 07:43 AM

It is already a few year ago. I did go back after the first time. The problem was intermittent and hard to reproduce. So I received it back and came to the conclusion that they did not fixed it.

The shop in Gent is quite a distance from home and at that time it was no option for me to go back.

It's a pitty. I never played the guitar much although my friend has the same guitar and he is quite pleased with it. 

 

Do you have any suggestions so I can fix it myself? thanks in advance


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#8 WardMan

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Posted 12 February 2014 - 01:42 AM

I realise this thread is a few months old but did you get it sorted?

 

I had a similar problem with my Variax and new HD500. It turned out I was using the wrong power supply! That'll teach me to have extra pedals. Once the correct HD500X supply was plugged in (which is now AC, not DC like the old ones and the Variax one is), it worked perfectly.


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Variax 600 > HD500X > DT25  | Pro Tools  | Amplitube

By day I'm a financial planner - at night I play guitar and blog about guitar stuff over at Strictly Guitar

 


#9 Charlie_Watt

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Posted 12 February 2014 - 07:21 AM

You have it backwards!!!!!!!!!!!!!!!!!!  The new power supply for the HD500 is DC!  The old power supplies for most Line 6 Pods was AC.  BIG Difference.  Using the wrong one can damage your equipment.


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#10 Nicolazy

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Posted 13 February 2014 - 06:32 PM

I had and have the same problem. When I take a long time not playing enough voltage receives (or amperage. Electric I do not know). 
Sounds like a great failure of a large company like Line 6. They should find the solution. Know if the U.E. USA no problems or voltage, but in Argentina, and even in small towns, is unfortunately likely to happen. 
I love the combination of my POD X3 Live and my Variax 700 guitar, when it works I feel there is nothing better, but when it fails (and may be at the wrong time) I do not know if you break on the floor or sit and mourn. 
The truth is that if I had known there was a possibility of failure like that would never have bought. 
Sorry for drafting errors, I am using a translator

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