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Monkey Cannot Update My Hd500


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#21 roccobass

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Posted 01 December 2013 - 01:47 PM

Thanks for the posts from you guys showing it seems to be widespread. Just trying to sign on period.

Thinking, "what kind of monkey-business is this?"

I was going "ape" trying to connect, reconnect and restart my Mac.

I'm using 10.9 incidentally. Guess I'll try again tomorrow 


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#22 dsthomas

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Posted 01 December 2013 - 05:15 PM

Add another to the mix. Can't connect


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#23 sonicdeviant

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Posted 02 December 2013 - 06:03 AM

Same here.  Mac on Mavericks.  Suddenly Monkey v165 can't connect (Code 80001019).  Worked fine up until a few weeks ago.  Maybe Mavericks update?  Seems to sign in to the account fine but just can't check for updates.  Last successful check for updates was before the v2.2 firmware for HD 500.  Everything else shows the latest version, so this was a sudden, inexplicable error.


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#24 guitarno

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Posted 02 December 2013 - 06:20 AM

I have not been able to connect for the last week. I also just went to "Line6 Ideascale" and that's down as well.
 
I just opened up a service ticket for this. Don't know if it's the right way to address this or not, but I don't think we can count on Line 6 scouring the forums to find out about this. I will post something when I get a response.

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