Jump to content


Photo

Pod Hd 500 Has A Problem


  • Please log in to reply
19 replies to this topic

#1 croSSed

croSSed

    Just Startin'

  • Members
  • Pip
  • 23 posts
  • LocationWestern Washington State

Posted 22 November 2013 - 06:05 PM

I have the problem talked about here:

 

http://line6.com/sup...ew/thread/67557

 

I followed the instructions for global reset; didn't change anything.  Ideas?  Thank you!


  • 1

#2 silverhead

silverhead

    Uber Guru

  • Line 6 Expert
  • 11088 posts
  • LocationOttawa, Ontario, Canada

Posted 22 November 2013 - 07:15 PM

What happens when you power on while holding the left nav key down?


  • 1

Life is what happens to you while you're busy making other plans.
.... John Lennon

 

 


#3 croSSed

croSSed

    Just Startin'

  • Members
  • Pip
  • 23 posts
  • LocationWestern Washington State

Posted 22 November 2013 - 09:32 PM

Nothing.  It keeps looping the start screen.


  • 0

#4 smrybacki

smrybacki

    Iknowathingortwo

  • Members
  • PipPip
  • 324 posts
  • LocationCarlisle, PA

Posted 24 November 2013 - 07:17 PM

See this is one of those times as a coder that I have to wonder... If as one fellow said in that link "this question gets asked hundreds of times", why doesn't Line6 address it?

I suspect that the answer is they cannot duplicate it... It you can't duplicate it, you can't fix it.

That doesn't help the OP I know, but it seems worth mentioning. Now, I love all the sounds I can get out of my Line6 gear, but This kind of thing is frustrating too...
  • 1

#5 GeiGit

GeiGit

    Just Startin'

  • Members
  • Pip
  • 9 posts
  • LocationGermany

Posted 24 November 2013 - 11:43 PM

Maybe your wall plug transformer is defect. When the power is not stable enough the pod reboots nonstop.


  • 1

GOD bless you!

I'm a singing violin- & guitarplayer in worshipbands.

My Equipment: JTV-59 Cherry Sunburst (2.0) / Selfbuilded-e-guitar with Kahler-Tremolo and Piezo / George Lowden S22 (O10/O22) westernguitar with transducer / classic violin with transducer / Carlo Giordano-EV-201-e-violin (modified, without pre-amp - passive) / POD HD500 /second expressionpedal (10kOhm,lin) / POD Studio GX / Marshall AS50D
For sheets: SamsungGalaxyTab2-10.1" with GuitarTappPro, SongBook, MobileSheets and AirTurn BT-105 for pageturning


#6 croSSed

croSSed

    Just Startin'

  • Members
  • Pip
  • 23 posts
  • LocationWestern Washington State

Posted 26 November 2013 - 08:47 PM

I don't have a way to test the wall transformer, and I don't want to spend the money to buy one to find out that wasn't the problem.

Also, I tried connecting to Line 6 Monkey just now on advice from the Support team to re-install the flash memory, but my computer - and by extension, Line 6 Monkey - doesn't even recognize that there is a device connected to it via USB.


  • 0

#7 croSSed

croSSed

    Just Startin'

  • Members
  • Pip
  • 23 posts
  • LocationWestern Washington State

Posted 29 November 2013 - 03:34 PM

I'm still trying to get this to work.  Any other advice?


  • 0

#8 silverhead

silverhead

    Uber Guru

  • Line 6 Expert
  • 11088 posts
  • LocationOttawa, Ontario, Canada

Posted 29 November 2013 - 03:37 PM

Have you opened a support ticket? If not, I think you should do so, then follow the advice of Line 6 Tech Support.


  • 0

Life is what happens to you while you're busy making other plans.
.... John Lennon

 

 


#9 croSSed

croSSed

    Just Startin'

  • Members
  • Pip
  • 23 posts
  • LocationWestern Washington State

Posted 29 November 2013 - 03:38 PM

Yes I did.  I did follow the advice there and it didn't work.  I replied back early in the week and they haven't gotten back to me.  I'm kind of desperate here; I NEED this thing for Sunday.


  • 0

#10 silverhead

silverhead

    Uber Guru

  • Line 6 Expert
  • 11088 posts
  • LocationOttawa, Ontario, Canada

Posted 29 November 2013 - 07:43 PM

Try powering up while holding down the RIGHT Nav key/cursor. If you get the test startup screen (it will show PEDAL at the top of the list) use the down arrow until REFLASH (or something like that) is selected. Then run Line 6 Monkey to reinstall the firmware.


  • 0

Life is what happens to you while you're busy making other plans.
.... John Lennon

 

 


#11 croSSed

croSSed

    Just Startin'

  • Members
  • Pip
  • 23 posts
  • LocationWestern Washington State

Posted 29 November 2013 - 08:39 PM

Try powering up while holding down the RIGHT Nav key/cursor. If you get the test startup screen (it will show PEDAL at the top of the list) use the down arrow until REFLASH (or something like that) is selected. Then run Line 6 Monkey to reinstall the firmware.

I did that.  No effect.


  • 0

#12 DeanDinosaur

DeanDinosaur

    Gear Head

  • Members
  • PipPipPip
  • 692 posts

Posted 01 December 2013 - 06:04 AM

See this is one of those times as a coder that I have to wonder... If as one fellow said in that link "this question gets asked hundreds of times", why doesn't Line6 address it?

I suspect that the answer is they cannot duplicate it... It you can't duplicate it, you can't fix it.

That doesn't help the OP I know, but it seems worth mentioning. Now, I love all the sounds I can get out of my Line6 gear, but This kind of thing is frustrating too...

I actually had this problem several times and every time I was able to recover using Global Reset!! Actually I could duplicate it. Once I realized that it happened due to corrupt patch after hours of using HD edit. One of the patches became corrupt so I saved it separately to come back to it later before I copied a patch that isn't corrupt over the same location. Sure enough I opened the corrupt patch again just to see what happens and within seconds of using the Edit, the POD went into the dreadful loop. So based on this I would say line 6 already has a solution for this by providing the Global reset. My guess is that it happens due to HD EDIT when interfacing with the computer (pc or Mac) and a patch can become corrupt!  

 

To the croSSed: Unplug the USB from your POD and try the global reset. (I'm presuming you were using HD edit when this happened)


  • 0

#13 croSSed

croSSed

    Just Startin'

  • Members
  • Pip
  • 23 posts
  • LocationWestern Washington State

Posted 01 December 2013 - 02:46 PM

DeanDinosaur - Thank you for the reply.  However, I've done what you said here several times, and it will not stop looping.  After it sits for a day or so I'll come back to it, push the left arrow key, and power on.  It still loops.  I've tried every arrow direction, too just to see if that does anything.  Nothing.  It just loops the start up screen.


  • 0

#14 silverhead

silverhead

    Uber Guru

  • Line 6 Expert
  • 11088 posts
  • LocationOttawa, Ontario, Canada

Posted 01 December 2013 - 04:22 PM

I'm afraid it needs servicing.


  • 0

Life is what happens to you while you're busy making other plans.
.... John Lennon

 

 


#15 croSSed

croSSed

    Just Startin'

  • Members
  • Pip
  • 23 posts
  • LocationWestern Washington State

Posted 01 December 2013 - 04:57 PM

I'm afraid it needs servicing.

Me too.

:(


  • 0

#16 DeanDinosaur

DeanDinosaur

    Gear Head

  • Members
  • PipPipPip
  • 692 posts

Posted 03 December 2013 - 06:13 AM

Just curious: Does the line 6 monkey see the POD HD once it's on and looping?


  • 0

#17 croSSed

croSSed

    Just Startin'

  • Members
  • Pip
  • 23 posts
  • LocationWestern Washington State

Posted 03 December 2013 - 10:34 AM

Just curious: Does the line 6 monkey see the POD HD once it's on and looping?

No.


  • 0

#18 guitarno

guitarno

    Iknowathingortwo

  • Members
  • PipPip
  • 164 posts

Posted 03 December 2013 - 03:46 PM

line 6 was having some kind of server issue in the last week or so and previously monkey could not connect to the server for updates. I just tried monkey, and it did connect this time. Maybe the server connection problem is fixed now. I don't know if the connection problems had anything to do with devices not being recognized, but try connecting through monkey again. Maybe it will now recognize your hardware. You should be able to re-install the flash memory now (I hope).


  • 0

#19 tim1953

tim1953

    Iknowathingortwo

  • Members
  • PipPip
  • 179 posts

Posted 03 December 2013 - 06:03 PM

You could take the unit to the place you bought it and see if they have a power supply that you could try with your unit to see if you power supply is bad.

That way you wouldn't have to spend the money just to see if your supply is bad.


  • 0

#20 Metalchef

Metalchef

    Iknowathingortwo

  • Members
  • PipPip
  • 154 posts

Posted 03 December 2013 - 07:52 PM

I like Tim1953s answer. Seems to me like stated above..... If it's continually looping that is due to insufficient power supply. Need new power adapter thingy. (tech talk). The stock PS is pretty cheap and Crappy.
  • 0
Yes I hear the cries of the carrots.... For it is harvest day and to them it is the Holocaust..... So I say let the rabbits wear glasses....




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users