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Line 6 Monkey "unknown Service Error"


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I use pod farm 2 and every time I try and log on to line 6 monkey to check for updates I get a popup that reads: 

 

Login Failed

Make sure you are connected to the internet

 

Reason: (Code 800038C6) unknown service error occurred.

 

Even though I am connected to the internet just fine.  Not sure what the problem is or what to do. 

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  • 1 year later...

Hi there

I have just installed my line 6 POD Studio UX2

Upon opening the software it asks me to "simply run the monkey to authorise your UX2 and restart POD Farm2.

I created the account.

But now the issues start. When i click login i get the following error

Login Failed

Make sure you are connected to the internet

Reason: (Code800038C6) Unknown server error occured

 

I can assure you i have a stable internet connection, have allowed pop ups, disables firewall and antivirus and spyware.

 

 

Please help URGENTLY!

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