Jtv-59 2-3-4 To 1-3-5 Selector Problem

[Loekito]

I just purchase my JTV-59, and the next day after I arrive on my home country, then I start to play with it.

And I notice, that pushing the alt-tuning knob won't change the current 2-3-4 selector configuration to 1-3-5 ones.

 

What I can recall during trying the guitar in the shop, when I push the alternate-tuning knob, then the light on the model knob will turn from blue into white (or slight of red hue?) and vice versa. Is this correct?

 

But now, when I push the alt-tuning knob, nothing happend, the light on the model knob is remain blue, and the switch selector is stay on the 2-3-4 configuration.

 

But I can select the model on the 1 and 5 position via POD HD500.

 

I already un-plug the "knob", and directly push the potentio shaft, and it's also don't have any effects.

 

I already try to flash the firmware several times, it's also got no effects.

 

Is the "push" action on my alt-tuning knob broken? (note: the alt-tuning selection is working fine by dialing/rotating on it).

 

Is there any way to perform a diagnostic, to make sure whether it's a hardware (the potentio) fault or software (firmware) fault ?

 

Any you guys here encounter the same problem with me before?

 

Thanks & regards,

 

Loekito

 

 

[silverhead]

...

 

I already un-plug the "knob", and directly push the potentio shaft, and it's also don't have any effects.

 

......

 

Is the "push" action on my alt-tuning knob broken? (note: the alt-tuning selection is working fine by dialing/rotating on it).

 

.....

 

I would have suggested that you remove the knob and push down on the shaft as a test. Since you've already done this with no success, and have already reinstalled the firmware, I think there must be a hardware problem with whatever trigger is under the shaft.

 

I would open a support ticket to work directly with Line 6 to resolve this.

http://line6.com/support/tickets/add.html

[Loekito]

Hai Silverhead, thanks for your reply, do you know what kind of the potentiometer used on the alt-tuning knob? is it a regular potentiometer that we can purchase on guitar-parts store? or it's specific/special-made potentiometer by Line 6 ?

 

Note: I'm not staying in the same country where I purchase the JTV.

 

Thanks,

 

Loekito

[silverhead]

I don't know. I suspect it's a special rather than regular switch/potentiometer. Again, I think you should open a support ticket so that you can ask this question to Line 6 directly.

[Loekito]

okay, thanks a lot....