Reinstall Jtv Firmware 2.0 Via Hd500 Midi Error 80009000

[edstar1960]

At Line 6 supports suggestion to resolve a problem with my JTV59 mag pups suddenly dropping in volume, I decided to reinstall the JTV v2.0 firmware.

 

The last time I had done it, I used my HD500 and the process worked fine a couple of times in a row.  However, this time, I had just upgraded my HD500 to v2.2, and while I was connected up I thought why not reinstall the JTV v2.0 firmware, and suddenly I was in a whole load of hot water.  It seemed like the update had worked until right at the end I got the dreaded popup saying midi code error 80009000.  I tried the reinstall again and got the midi time out error so I had to disconnect the JTV from the HD500 by unplugging the VDI.  Three more attempts saw the same midi code error but on the 4th time I suddenly got the JTV UPDATE SUCCESSFUL.   Phew.

 

However, why has this happened?  I thought the JTV update via HD500 was the best most reliable method - and it certainly was before for me and I have changed nothing apart from moving on to the latest FW level for the HD500.   I find this really frustrating that a simple software update should encounter so many problems and be so flakey.

 

I also had a quick play through the models just to see if they were back to what I had before and to my surprise some sounded different.  I will have to have a thorough play through the models I use to be sure, but one surprise was the ACOUSTIC pos 1 and 2 (the guild model 6 and 12 strings), it is now sounding very "boxy" for want of a better word and I don't remember it being like that before.  And this prompts the next question as to why reinstalling the same firmware should have any effect on the sounds of the models.  Surely a successfully update should mean everyone is getting the same but on more than one occasion now, I have installed the same v2.0 firmware and noticed a different end result.   I can't get my head around why that should be or why there is no guaranteed way of knowing you have got a fully 100% successful firmware install.

 

I have yet to determine whether the reinstall has address the issue with the mag pups suddenly dropping in volume.  More testing to be done.

 

 

 

[edstar1960]

I decided to retry the JTV update via the HD500. This time Monkey took me straight to the software update screen for the HD500, skipping the screen that allows you to choose either HD500 or Tyler Variax. And what's more the screen said it could not determine the fw level of the HD500. So I exited and tried again, same result. and again, same result, and again, same result. So, this time I disconnected all cables, and restarted my PC. Reconnected all cables. Restarted Monkey. This time it gave me the choice screen, so I chose Tyler Variax, and I reinstalled fw v2.0. Fortunately, it worked.

 

Now I need to sit down and see whether any of the models sound different.

[phil_m]

I believe that specific error is simply a communication error. It could be from a faulty cable, a dirty connection, or really any number of things in the communication path between the devices. Are you using the shorter VDI cable that came with the guitar or the longer Line 6 (or some other brand) cable? The one idiosyncrasy is that Line 6 recommends using the shorter cable for the updates and while using Workbench. It seems the longer cable can potentially lead to communication issues.

[edstar1960]

I believe that specific error is simply a communication error. It could be from a faulty cable, a dirty connection, or really any number of things in the communication path between the devices. Are you using the shorter VDI cable that came with the guitar or the longer Line 6 (or some other brand) cable? The one idiosyncrasy is that Line 6 recommends using the shorter cable for the updates and while using Workbench. It seems the longer cable can potentially lead to communication issues.

Interesting info Phil. Thanks. I will bear that in mind for the next time I try a fw update. I thought the shorter one was only meant to be used when connecting to the variax usb dongle, and should only be used for HD500 connection only if no correct vdi cable available, but mow I know I should try it when doing fw updates. Thanks!

For this update I was using a brand new Line6 VDI cable connecting the JTV59 and Hd500 and a USB cable that I have used for Hd500 connection to my PC for some time, I think it was the one that came with the unit.