Loaded Line Monkey, HD Edit, drivers, etc. on the computer. Updated the flash to 2.20. Performed the global reset as per the knowledge base posting. Display continues to show "update flash".
Rolled the flash back 2.02, and then up to 2.20 again (along w/ attempting global reset each time). It does display "updating flash" as Line Monkey does it's thing. LIne Monkey and HD Edit appear to recognize the HD500 (see image) but it's timing out. Powering up with the direction key down or to the right has no affect either.
Any tips/solutions would be appreciated.