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Spider Hd150 Iii Head Plays For 5mins, Intermittant, Then Ticking Noise

spider hd150 ticking noise intermittant

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#1 John_B2009

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Posted 12 January 2014 - 11:13 PM

I bought a Spider HD150 III head amp new in 2009 as a backup amplifier but it was put into storage and it was not used. I plugged it in today and it that plays OK for about 5 minutes, then becomes intermittent, then cuts out with ticking noise. I haven't investigated any further, but I heard it could be a processor board problem. If so how much is a replacement board?


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#2 TheRealZap

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Posted 13 January 2014 - 10:24 AM

you really need to contact line6 directly or an authorized service center to get any kind of an accurate answer on that:

http://line6.com/company/contact/


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#3 John_B2009

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Posted 25 January 2014 - 01:56 AM

Hi TheRealZap,

 

I contacted line6 support. The only reply was to perform a factory reset, but I they won't answer back when I asked for parts and a month has almost passed. I believe the problem is the DSP processor chip that overheats. Once it cools down it is OK for another 5 minutes or so.


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#4 TheRealZap

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Posted 25 January 2014 - 05:44 AM

contact a support center: http://line6.com/find/service_center/

they should be able to get the parts for you.


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#5 John_B2009

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Posted 25 January 2014 - 07:44 PM

That link leads to me service centers. Can't I get parts some where from this website. Or Can I send in the defective circuit board for repair? I really getting ticked off with the poor support here. I have a Peavey amp that is almost 20 years old and it had no problems other than a broken channel switch pedal. I also received a schematic, but never had to use it.


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#6 TheRealZap

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Posted 25 January 2014 - 10:10 PM

you cant get parts here or from the website...

line6 does not sell parts to end users, and does only warranty service in house, so they will not repair your board for you.

some service centers will get the parts for you... they are independent... so you may have to try more than 1...

since they may only supply parts in which they will install... (thats up to them)

 

so yes... i purposefully linked you to the service centers, because they are the ones that can help you.


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#7 John_B2009

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Posted 26 January 2014 - 02:11 AM

I am an independent technician, service and maintain equipment. I have worked as a technician for a music store, and record music companies in the past. Most service centers have technical bulletins regarding known defects from the manufacturer, as well as serial numbers of equipment of that have common failing components on their website. I have purchased parts from many other manufacturers without a problem. Since I work nights and not in the city I live in, I order parts online. So I don't know why Line6 is being so difficult.


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#8 TheRealZap

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Posted 26 January 2014 - 06:31 AM

Different companies do things differently, is all i can tell you.


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