spottydog10 Posted May 20, 2013 Share Posted May 20, 2013 Hi everyone,When using hd edit, sometimes when moving a knob within hd edit the program freezes.If I then turn a knob on the pod the program unfreezes until I move a knob on the program, then it freezes again.I have reinstalled the drivers and program and changed usb slot.I've launched a support ticket but wondered if anyone here has had the same thing happen?Specs below,Thanks for any help, Mike Pod HD desktop (bean) i7 3.3ghz, 8mb DDR3, Emu 0404, Win 7 x 64 Quote Link to comment Share on other sites More sharing options...
toneman2121 Posted May 20, 2013 Share Posted May 20, 2013 just a thought-try rebooting your computer Quote Link to comment Share on other sites More sharing options...
silverhead Posted May 21, 2013 Share Posted May 21, 2013 I suspect this is a problem with your computer environment rather than a problem with the HD Edit program or the Line 6 drivers. I expect there may be a conflict with another usb device, perhaps your Emu404. I would suggest temporarily removing/disconnecting all other usb devices (except mouse/keyboard) for a test period. Use only the HD Edit program (not your Emu/DAW) for the test. 1 Quote Link to comment Share on other sites More sharing options...
spottydog10 Posted May 21, 2013 Author Share Posted May 21, 2013 Hi silverhead,Thanks for the replyThe Emu is a pci card not usb.The only other usb devices are a Cubase dongle and a card reader. Mike Quote Link to comment Share on other sites More sharing options...
silverhead Posted May 21, 2013 Share Posted May 21, 2013 Try closing Cubase and removing the Cubase dongle while using HD Edit. Quote Link to comment Share on other sites More sharing options...
Jag_Jones Posted May 21, 2013 Share Posted May 21, 2013 Also, if you're using a USB hub, bypass it and plug directly into a USB port on your computer. I've seen some computers where the USB ports on the front were not reliable. If you're not using a hub, try using one of the ports on the back of the computer as opposed to the convenience ports on the front. I also agree with the suggestion to temporarily remove the Cubase dongle and card reader and see if the problem goes away. I think you're dealing with a port conflict. Quote Link to comment Share on other sites More sharing options...
spottydog10 Posted May 21, 2013 Author Share Posted May 21, 2013 I am not using a hub and have tried all the ports except the front.I have installed the drivers and software on another pc and I'm getting exactly the same behaviour. Still waiting for my support ticket to be answered. Quote Link to comment Share on other sites More sharing options...
spottydog10 Posted May 22, 2013 Author Share Posted May 22, 2013 OK. found the reason, I'm using an older FBVExpress to change patches which it does fine but when connected via the rj45 cable to the pod HD Edit freezes if you alter any amp settings.(other settings are fine) Pull the cable out and it un-freezes...I'll try a different cable tomorrow just in case.Anybody come across this situation before? Ta Mike Quote Link to comment Share on other sites More sharing options...
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