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#1 jp1_freak

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Posted 04 February 2014 - 03:12 AM

hi there... i have a question and i dont know where posted it...

i have a pod hd500... i downloades a few patches from the customtone site,

but since the site have been rebuilt a lot of patches have been lost...i can even find the one i uploaded

so i just want to ask if anyone have the same problem and if its going to be fixed, or is just me (i dont think so)...

 

jose


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#2 Charlie_Watt

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Posted 04 February 2014 - 06:31 AM

It works fine for me.  You must be logged in to download tones. (and  it doesn't tell you that)


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#3 cruisinon2

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Posted 04 February 2014 - 06:40 AM

It works fine for me.  You must be logged in to download tones. (and  it doesn't tell you that)

Yep...I puzzled over that for the better part of an hour the first time. And not even a hint that it's necessary to log in...


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#4 jp1_freak

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Posted 04 February 2014 - 07:06 AM

my question is not that customtone works bad, is that a few weeks ago there was more than 50 000 patches, and now there are 5 000 ... a lot of lost patches... i dont think that all the users delete his patches


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#5 Charlie_Watt

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Posted 04 February 2014 - 09:19 AM

Which product are you selecting?????  I have only used HD500 and HD500x lately and they are all still there. 


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#6 jp1_freak

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Posted 04 February 2014 - 03:04 PM

i select hd 500... but only 5k patches appear in the search... im the only one?


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#7 toneo2001

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Posted 04 February 2014 - 10:47 PM

I've got 530 some pages Hd500 patches...


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#8 smrybacki

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Posted 05 February 2014 - 08:03 AM

I've got 530 some pages Hd500 patches...

@10 per page...5300ish


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#9 smrybacki

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Posted 05 February 2014 - 08:18 AM

The CustomTone web site is clearly broken, and has been since the new site redesign was launched.  Trying to edit my own tones (I am logged in) or see details on any other tones by clicking on the tone name USED to take you to an edit or view screen, but now always takes me to the Line6 homepage with the new AmpliFi system on full display.  Coincidence?  I think not.  As a web programmer, I know how bone simple a fix this is, and furthermore that there was no real reason for it to be broken to begin with.  I have opened a support ticket on this (and I'm not the only one) but I expect like most other issues at this point and given the recent and ongoing Yamaha buyout, this will be summarily ignored.

The times they are a changing boys and girls.


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#10 VikingMetal

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Posted 09 February 2014 - 10:43 PM

It's pretty annoying that we're unable to edit our customtone uploads. I just recently uploaded a bunch for the first time only to find out I can't tell anyone songs/artists names and all that and what I've set the footswitches to do.
Sick to death of seeing that Amplifi ad show up.

Lettuce know if they get back to you.
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#11 arislaf

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Posted 10 February 2014 - 03:45 AM

I already made this a subject at ideascale, about 4-5 days before, a Line6 guy replied to me that they will look at it immediately. I believe them, that they look at it ASAP.Nobody said when and if it will be fixed.

 

http://line6.ideasca...ne/584185-23508


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#12 smrybacki

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Posted 10 February 2014 - 07:30 AM

It's pretty annoying that we're unable to edit our customtone uploads. I just recently uploaded a bunch for the first time only to find out I can't tell anyone songs/artists names and all that and what I've set the footswitches to do.
Sick to death of seeing that Amplifi ad show up.

Lettuce know if they get back to you.

Put in a ticket, they replied it had been fixed last week.  I check and it was just as broken.  I replied "horse feathers" so we'll see what they do now.

For the record, I tried on 3 different machines using the Chrome, Firefox and Internet Exploder browsers....On Windows 7 and Android 4.1.2 and 4.4


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#13 arislaf

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Posted 10 February 2014 - 01:02 PM

Internet Exploder, opera and also 3 machines...Nada...


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#14 radatats

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Posted 10 February 2014 - 01:10 PM

Line6Tony says he forwarded it to the web team for action...

 

http://line6.com/sup...-01-23/?p=37849


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#15 arislaf

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Posted 11 February 2014 - 02:59 PM

FIXED!!!! FINALLY!!!


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#16 LesEbony

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Posted 12 February 2014 - 07:00 AM

FIXED!!!! FINALLY!!!

NOT HERE.  if u search "bues" , only ten tones. appear.


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#17 arislaf

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Posted 12 February 2014 - 07:40 AM

NOT HERE.  if u search "bues" , only ten tones. appear.

True...


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#18 cruisinon2

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Posted 12 February 2014 - 08:14 AM

What's a "bues"?


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#19 smrybacki

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Posted 12 February 2014 - 08:48 AM

CustomTone is now working for me.


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#20 Akeron

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Posted 12 February 2014 - 10:00 AM

But I still, got the "bues" for you...


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