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Can't Update Fbv Express Mkii.


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#1 rythmking24

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Posted 08 February 2014 - 10:21 AM

Hello,

 

I've updated Line 6 Monkey, and attempted to update the FBV Express MKii, but with no success. I get this message; 'fbv express mkii update failed code 80000002...'. It tells me to make sure that the cables are connected. Which they are. Well... the cable. The USB cable.

 

When I open Line 6 Monkey, it says that it can't detect what device I'm using, and asks me to select from a drop down menu that does not contain the FBV Express MKii. Which is pretty annoying. So I use the 'connect using MIDI option, and then select the FBV in the 'midi in' and 'midi out' boxes etc.

 

The thing is, there are no midi inputs or outputs on the FBV. 

 

I do have an M-audio Midisport 1x1 midi interface. But in the manual, it doesn't say anywhere that you'll require a midi interface of any sort.

 

What the Hell's going on?

 

I'd appreciate some help thanks.


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#2 cardsfan13090

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Posted 08 February 2014 - 06:41 PM

I am having the same problem. When i try opened up 'My Devices' under 'Computer' the device is shows up with an exclamation mark next to it telling me that i have to update the driver. Problem is, the line six software isn't detecting the device at all. Likewise, i keep getting the same dialog about 'connecting using MIDI' even though no such outputs or inputs exist.

 

It's frustrating to not even be able to get off the ground with a fresh software install.

 

Feedback would be appreciated.


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#3 fflbrgst

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Posted 10 February 2014 - 05:42 AM

You can't do it with MIDI.

Try different USB ports and cables.  Make sure you have all Firewalls (note there is a Windows firwall, not just one with your anti-virus software) and anti-virus software disabled.

Unfortunately, this is not an unusual problem.  I had to use an older laptop running XP.


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#4 rythmking24

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Posted 10 February 2014 - 11:37 AM

You can't do it with MIDI.

Try different USB ports and cables.  Make sure you have all Firewalls (note there is a Windows firwall, not just one with your anti-virus software) and anti-virus software disabled.

Unfortunately, this is ot an unusual problem.  I had to use an older laptop running XP.

Thanks for the response. Much appreciated.

 

I tried disabling the firewall too, with the same result.

 

The frustrating thing is that my computer recognizes the FBV. It appears in 'sound, video and game controllers'. Ironically, the two things that won't recognize it are Line 6 Monkey and Line 6 FBV Control. The two pieces of software designed specifically for use with the FBV.

 

If it's a common issue, then it's a bit of a joke really. And something Line 6 need to sort out as soon as possible.

 

I want to get this sorted and running on my computer now!  :angry:


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#5 namesinger

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Posted 24 February 2014 - 01:13 PM

I am having the same problem.  It is not an issue with cables.  Using "an older computer running XP" is not an option, and is in any case a ridiculous excuse for a solution.  No offense to the user who posted this information - it's the Line 6 folks who need to come up with a real solution ASAP!


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#6 fflbrgst

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Posted 26 February 2014 - 05:24 AM

Try uninstalling all your Line software - and after doing this go into the folder in the Program files named 'Line 6' and delete all the files in it.  Then try re-downloading and installing Monkey.


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