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Need Preset Switch For Hd400


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#1 mediaguy

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Posted 05 March 2014 - 04:24 PM

I need to replace the preset rotary switch.  I can't find specs anywhere and Line 6 will not tell me nor give me access to service manual.

Can someone tell me what I need to order? How it should be lined up when I install it? How the pins should be on the pcb board. The switch is already out of the board so I'm not sure how it should be to make the connection.

 

Pics, diagrams, video..........anything would be greatly appreciated.

 

Sending out for repair seems ridiculous when I can get the part for $3 and from what  I've been reading this seems to be a faulty part.

 

Thanx!!!!!


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#2 NucleusX

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Posted 05 March 2014 - 05:25 PM

I believe this is something your going to have to approach Line6 for

as that infinite rotary dial would be specifically made for the PODs.

I'd contact Line6 tech support to source a replacement if possible.


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#3 mediaguy

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Posted 05 March 2014 - 06:17 PM

I did call them. They won't give me any spec info. Tell me I have to take it to an authorized dealer. I don't feel like spending 50-100 when the part cost a couple bucks.


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#4 TheRealZap

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Posted 05 March 2014 - 06:28 PM

authorized service centers have access to this info....

call one of them and ask them to get you the part....

they may have a small markup on the part for their time...

but that's not unreasonable, since they'll either have to scour tech docs or make calls.

maybe they'd just get you the part number... but that's kind of a gray area... since there is nothing in it for them.

they are all independent so you never know though.

 

I did call them. They won't give me any spec info. Tell me I have to take it to an authorized dealer. I don't feel like spending 50-100 when the part cost a couple bucks.


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#5 mediaguy

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Posted 05 March 2014 - 06:45 PM

I sent an email to a couple of them not too long ago so I am hoping I will hear something tomorrow and they will do that for me. Thanx!


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#6 mediaguy

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Posted 07 March 2014 - 11:44 AM

I have sent an email to 8 service centers and only received one reply with no luck getting the part. This is the most rediculous setup I have ever heard of! WTF is the big secret!


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#7 NucleusX

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Posted 07 March 2014 - 11:46 AM

No secret lol, just the usual behaviour of a company

wanting to squeeze every last dollar outta ya.

They don't want you doing your own repairs.


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#8 mediaguy

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Posted 07 March 2014 - 12:31 PM

Apparaently no one wants to do the repair because no one will get back to me.  again rediculous!!!

If anyone is willing to open up one of these board s and send me pic of what the pcb looks like where the encoder connects.....I will be forever greatful,. And if yours ever breaks I will fix it for free!!!!  :D


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#9 stumblinman

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Posted 07 March 2014 - 12:35 PM

Sounds like yours must be broken off, or out of warranty. If it's the latter, crack that puppy open yourself. You obviously intend to do the repair yourself, so looking inside it now will help you prepare for the job you intend to do. I'm sorry I can't help with a 400, all my experience is with a 500. Good luck!
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#10 stumblinman

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Posted 07 March 2014 - 12:38 PM

You may try fullcompass.com. They stock some replacement line 6 parts and might be able to assist. That's where I got my replacement power plug for my HD500, and line 6 is the one that directed me to them and gave me the part number. I wonder why they aren't doing that anymore?
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#11 NucleusX

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Posted 07 March 2014 - 12:39 PM

lol yeh exactly, why would we crack our perfectly working ones

open when you have a broken one to open anyways :P


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#12 stumblinman

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Posted 07 March 2014 - 12:49 PM

It's an encoder and switch? Correct? If so, this may be the one.

http://www.fullcompa...uct/412906.html
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#13 mediaguy

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Posted 07 March 2014 - 02:16 PM

It's an encoder and switch? Correct? If so, this may be the one.

http://www.fullcompa...uct/412906.html

 

I saw this and wasnt sure if this was correct.

 

I already opened mine. It was already jacked up so I'm not sure about the connections. I'll figure it out.

Man you guys are tough.....but thanx for some help :P


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#14 stumblinman

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Posted 07 March 2014 - 02:19 PM

You can always call fullcompass and ask. Also, if you present the part number to line 6, they may actually confirm or deny if it is the correct one.

We like to help here, but asking folks to bust open their gear for you usually won't get too many positive responses. Good luck!
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#15 mediaguy

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Posted 07 March 2014 - 02:26 PM

Wasn't really expecting anyone to open their unit. Lighten up people. I'm pissed at Line 6 not you guys!


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#16 NucleusX

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Posted 07 March 2014 - 02:26 PM

I couldn't open mine anyways cause I don't own one :P

And im certainly not opening my HD Pro until I have to.

The link stumblinman posted looks like a positive prospect.

It even says *with switch* just like the original has....


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#17 mediaguy

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Posted 07 March 2014 - 02:28 PM

ALready ordered it.

 

One more question ......

 

THe switch was not secured with a nut. It is "frictioned" in their or welded. Does anyone know how it would have been secured?

 

Thanx!


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#18 stumblinman

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Posted 07 March 2014 - 02:34 PM

I'm guessing it's held by the solder joints into the PCB. 6 or so points of solder and the shoulder around the shaft may fit into a groove in the topside of the Pod and secure it. Like I said, purely speculation.
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#19 stumblinman

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Posted 07 March 2014 - 02:46 PM

Wasn't really expecting anyone to open their unit. Lighten up people. I'm pissed at Line 6 not you guys!


Nobody's upset man. Text rather than speech makes nuances difficult to pick up. Nothing was meant harshly, merely "matter of fact". If you have more questions once the switch arrives and you crack that Pod open, everyone here is happy to help!
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#20 mediaguy

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Posted 07 March 2014 - 02:52 PM

I'm guessing it's held by the solder joints into the PCB. 6 or so points of solder and the shoulder around the shaft may fit into a groove in the topside of the Pod and secure it. Like I said, purely speculation.

On the PCB yes but it was somehow welded to the metal casing. I removed it but don't really see any type of solder or anything around it.

 

Nobody's upset man. Text rather than speech makes nuances difficult to pick up. Nothing was meant harshly, merely "matter of fact". If you have more questions once the switch arrives and you crack that Pod open, everyone here is happy to help!

All good and appreciate it! And agreed about text......things always get misconstrued through emails and text


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#21 stumblinman

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Posted 17 April 2014 - 03:30 PM

Never heard back if it was the right switch or not. Really curious about it. Let us know, mang!


On the PCB yes but it was somehow welded to the metal casing. I removed it but don't really see any type of solder or anything around it.

All good and appreciate it! And agreed about text......things always get misconstrued through emails and text


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#22 mediaguy

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Posted 20 April 2014 - 09:24 AM

Well it looks like the correct switch and full compass says it is the correct switch. I have not been able to get it to work though. I had trouble removing the old one and gave it to an electrician friend to remove and replace. Some of the trace area is "browned" from all heat trying to remove the old one. It's difficult to tell if all the lines are ok. We put the new switch in with the same results. The push button works but the rotary doesn't. I asked full compass if they could send me the pin configuration for the switch and that didn't happen. When I have more time I'll have to get back to it but not sure if I can fix it without knowing what should connect to what.


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#23 stumblinman

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Posted 21 April 2014 - 07:42 AM

Sorry to hear that. I was hoping no news was good news. Please keep us updated, as this could be useful info for others down the road.

Well it looks like the correct switch and full compass says it is the correct switch. I have not been able to get it to work though. I had trouble removing the old one and gave it to an electrician friend to remove and replace. Some of the trace area is "browned" from all heat trying to remove the old one. It's difficult to tell if all the lines are ok. We put the new switch in with the same results. The push button works but the rotary doesn't. I asked full compass if they could send me the pin configuration for the switch and that didn't happen. When I have more time I'll have to get back to it but not sure if I can fix it without knowing what should connect to what.


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#24 espenlundolsen

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Posted 19 June 2014 - 02:35 PM

Hi

 

I just did this rotary encoder replacement, and I took a few pictures of the process. 

Took me a couple of hours.

 

Thanks to Haight Asbury Music who bothered to send a couple of these encoders all the way to Norway.

 

Regards 

Espen

 
Attached File  Line6_HD500_RotaryReplacement (1 of 21).jpg   70.84KB   1 downloads
Attached File  Line6_HD500_RotaryReplacement (2 of 21).jpg   82.49KB   0 downloads
The broken switch
Attached File  Line6_HD500_RotaryReplacement (3 of 21).jpg   85.07KB   1 downloads
New replacement switch
Attached File  Line6_HD500_RotaryReplacement (4 of 21).jpg   114.66KB   0 downloads
Back panel off. Beware of the placement of the steel-part vertically in the middle and make sure this is in place before closing the unit when done.
Attached File  Line6_HD500_RotaryReplacement (5 of 21).jpg   151.34KB   0 downloads
The area where the encoder is mounted on the pcb.
Attached File  Line6_HD500_RotaryReplacement (6 of 21).jpg   63.94KB   0 downloads
Remove the "nuts" from the jack plugs. Beware that the plastic washers are REALLY fragile. A couple of them just broke to pieces by staring on them.
Attached File  Line6_HD500_RotaryReplacement (7 of 21).jpg   102.58KB   0 downloads
The wires to the exp.pedal. The glue must be cut/removed
Attached File  Line6_HD500_RotaryReplacement (8 of 21).jpg   113.49KB   1 downloads
Attached File  Line6_HD500_RotaryReplacement (9 of 21).jpg   91.12KB   1 downloads
The wires to the pedal switches.
Attached File  Line6_HD500_RotaryReplacement (10 of 21).jpg   80.12KB   1 downloads
Remove the screws from the XLR-sockets.
Attached File  Line6_HD500_RotaryReplacement (11 of 21).jpg   66.12KB   0 downloads
AND this little torx/hex screw
Attached File  Line6_HD500_RotaryReplacement (12 of 21).jpg   91.99KB   0 downloads
Remove the torx/hex screws for the display/rotary panel. It's probably smart to remove the knobs as well to make the disassembly easier.
Attached File  Line6_HD500_RotaryReplacement (13 of 21).jpg   136.4KB   0 downloads
So far so good and about time to switch on the soldering iron.
Attached File  Line6_HD500_RotaryReplacement (14 of 21).jpg   114.97KB   0 downloads
Remove the plastic "switches". They have "clips" on each side through the pcb
Attached File  Line6_HD500_RotaryReplacement (15 of 21).jpg   127.75KB   0 downloads
The good encoder, the bad and ugly encoder.
Attached File  Line6_HD500_RotaryReplacement (16 of 21).jpg   138.57KB   0 downloads
Attached File  Line6_HD500_RotaryReplacement (17 of 21).jpg   145.37KB   1 downloads
A couple of pics of how the encoder is soldered
Attached File  Line6_HD500_RotaryReplacement (18 of 21).jpg   93.37KB   0 downloads
Attached File  Line6_HD500_RotaryReplacement (19 of 21).jpg   110.55KB   3 downloads
The area with the encoder desoldered and cleaned up.
Attached File  Line6_HD500_RotaryReplacement (20 of 21).jpg   121.21KB   0 downloads
The new encoder soldered in place...
Attached File  Line6_HD500_RotaryReplacement (21 of 21).jpg   78.69KB   1 downloads
...and working

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#25 stumblinman

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Posted 19 June 2014 - 06:01 PM

Very nice illustrations. Well done man!
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