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Mobile Keys 25 Not Working On Iphone4

mobile keys iphone 4 firmware

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#1 zero_cue

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Posted 28 March 2014 - 07:37 AM

Hi to all!
I recently bought a Mobile Keys 25 MIDI Keyboard. 
When it first came out of the box I connected it to my iPhone 4 (iOS 7.1) and opened Alchemy Mobile Synth and it played fine. After that I installed MIDI Memo app to my phone and automatically this changed Mobile Keys' firmware.
After that it doesn't work. I keep having this message "this equipment is not compatible with this phone" or something like that. I contacted line 6 support & the guy I spoke with suggested that I should format my phone (re-install my iOS) and that should fix my problem. I did that but nothing changed. 
How can I make my keyboard work with my phone? Please help!
Nikolas..


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#2 partyofone

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Posted 29 March 2014 - 08:32 PM

Same issue here.  Connection was a little flaky to begin with, but after firmware update I can't get my iPhone 4 with iOS 7 to recognize it all.  I have a show next weekend too.

 

I read on an Apple forum where someone had a similar issue with an iPad Mini and it seemed to be linked to the newer firmware.  Can we downgrade our firmware version?


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#3 zero_cue

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Posted 03 April 2014 - 02:43 PM

"Can we downgrade our firmware version?"
I have the same question... Can someone help please??..


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#4 djakib007

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Posted 16 May 2014 - 09:16 AM

Mobile keys 49 controller is not working on my iPhone 4 (7.0.4) garageband or anything... Please help....


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#5 Mercival

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Posted 21 July 2014 - 08:22 AM

I've had this same issue since I downloaded ios7.  My MK49 isn't recognized by ANY compatible app, including the midi mobilizer app, by Line6.

 

Has anyone found an update on this?


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#6 Mercival

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Posted 01 September 2014 - 09:38 PM

I finally resolved this issue and would like to share what I did in case it helps someone else.

 

My mobile keys 49 unit stopped working with any application after installing ios7 on my iPhone 4s.  I checked to ensure that all of the compatible apps were up to date.  Then I tested the keyboard on my computer using some desktop daws, and it worked fine.  I stumbled upon the line6 monkey updater software and decided to download it to see if it would resolve my problem.  It connected to the keyboard just fine, but didn't indicate that there were any updates available and didn't seem to do anything to the unit.  After I disconnected from the computer, I plugged the keyboard into my phone and opened up the line6 midi recorder app.  Lo and behold, it instantly told me there was a firmware update!  It never lollipop did this before, so I assume that my connecting the unit to the monkey software triggered something.  I have since tested the keyboard in my compatible iOS apps, and it works just fine.


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