Hp500x Flash Update Issues
Posted 05 April 2014 - 01:10 AM
Hi Guys - could do with some help.
Today I purchased a Line 6Pod500x and I thought I would update all the bits.
I have downloaded and installed Line 6 Monkey and updated the drivers.
However, I cannot update the Flash Memory (from 1.0 to 1.2) which I would like to do.
I also have noticed that the factory preset lists are screwed up (not sure if I did that playing around with Edit and Monkey) or not, but the Best of HD set list is half missing - would like to get it back if possible. I have tried holding down the left arrow whilst powering on - no luck.
I keep getting the following message, when attempting to update the Flash Memory:
Firmware update timed out waiting for response from the device.
The pod is connected, powered on, USB connected and can be seen by Monkey. I have tried 3 different USB ports and even tried updating from the file I downloaded.
One thing I did notice was that my Drivers are version 220.127.116.11 whereas Monkey has the newest listed as 18.104.22.168. Could this be part of the problem ? Should I try udowngrading to the 22.214.171.124 drivers and try flash update again. Or Is there something else I should do ?
Thanks for any help
Posted 05 April 2014 - 03:21 PM
Thanks for the suggestion to try another usb cable. Unfortunately I dont have another cable like the one they supply. I have also tried disabling my security software as well but same result.
Also noticed last night after I posted that the unit and the Edit software wont talk either - I get another error message (different to flash update one ).
Shouldnt be this hard.
Anyway after trying for nearly 12 hours yesterday to make things work - I have decided to take the unit back to the store later today and see if I can get a refund.
Posted 05 April 2014 - 11:40 PM Best Answer
Returned unit for a full refund. Store confirmed that unit I had, had software issues.