Jump to content


Photo

Sonic Port Replacement Cables?


  • Please log in to reply
10 replies to this topic

#1 Yodatchi

Yodatchi

    Just Startin'

  • Members
  • Pip
  • 1 posts

Posted 05 April 2014 - 11:09 AM

I recently upgraded to an iPad Air and realized I have no idea where my lightning cable for the SOnic Port is.  I looked at potentially just getting a 30 pin to Lightning adapter, but looks like I wont be able to get the same audio quality as I would with the Line 6 lghtning cable that came with the product.

 

Ive been scouring the internet with no luck, anyone know where I can purchase a replacement lightning cable for the SOnic Port???

 

Thanks


  • 0

#2 NickBell

NickBell

    Line 6 U.S. Product Specialist

  • Product Specialist
  • PipPip
  • 154 posts
  • LocationCalabasas, CA
  • Registered Products:4

Posted 08 April 2014 - 12:02 PM

Hey there,

 

   If your sonic port is still under warranty you can contact customer support to issue a support ticket for a possible replacement. If not you can order either the 30-pin or lightning cable from Full Compass. The lightning cable isn't showing up on the web site due to it not being in stock at the moment, but please feel free to give them a call. I'll be attaching Full Compass' link and the part number for the Lightning cable.

 

http://www.fullcompass.com/

 

Part# 21-34-0240

 

Thanks!


  • 0
Follow me on Twitter @Line6Nbell

#3 paulschrier

paulschrier

    Just Startin'

  • Members
  • Pip
  • 1 posts
  • Registered Products:3

Posted 05 July 2014 - 05:43 PM

The part number you provided, Part Number 21-34-0240, is not found on either the Full Compass website or the Line 6 replacement parts website.

Can you please confirm that this is the correct part number?

Thanks.


  • 0

#4 szillmer

szillmer

    Just Startin'

  • Members
  • Pip
  • 5 posts
  • Registered Products:1

Posted 07 July 2014 - 05:16 PM

May I second this request? Please, where can we get replacement cables for the Sonic Port?


  • 0

#5 szillmer

szillmer

    Just Startin'

  • Members
  • Pip
  • 5 posts
  • Registered Products:1

Posted 14 July 2014 - 07:02 AM

Looks like the Line 6 Mobile Keys keyboards use the same cable as the Sonic Port. Lucky for me, I have a Mobile Keys 49 and was able to use it for my Sonic Port.

 

I got this reply from Greg Hionis at Full Compass regarding lightning-connector Sonic Port replacement cables:

 

 This part number is available to order from us. however line 6 is trying to get a lot of money for this cable and it would take around 3 weeks to get to you here in the states..

 

Part# 21-34-0240  (CABLE,LIGHTNING SONICPORT)  $34.00 each + shipping

 

If you would like to place an order, please have the part number ready and give our sales team

a call at 800-356-5844 (please ask for sales)

 

let me know if you have any questions

 

And this reply about 30-pin cables (i.e. iphone 4 & earlier):
 

Yes! this 30pin cable is also available to order from us. this is a little cheaper and we are actually expecting to get these in today..

 

Part # 21-34-0230  (CABLE,MOBILE KEYS/SONIC 30PIN)  $25.75 each + shipping

 

These pictures will be available on our website soon, please let the forums know!

 

If you would like to place an order, please have the part number ready and give our sales team

a call at 800-356-5844 (please ask for sales)

 

let me know if you have any questions

 

 


  • 0

#6 bobbydean4mp3

bobbydean4mp3

    Just Startin'

  • Members
  • Pip
  • 1 posts
  • Registered Products:4

Posted 21 November 2014 - 04:41 PM

I would like to purchase a replacement cable for my Sonic Port but I can't find one either. I have looked at Full Compass and they still don't seem to have any.


  • 0

#7 stevekc

stevekc

    Gear Head

  • Members
  • PipPipPip
  • 775 posts
  • LocationSan Luis Obispo, CA USA (central coast)
  • Registered Products:14

Posted 12 January 2015 - 11:29 AM

I just ordered a Sonic Port VX older ipad 30 pin cable here:

 

SonicPort VX uses the identical adapter cable as used with Line 6 Mobile keys 

 

https://www.globalfu...ode=98-035-0002

Mobile Keys/Sonic Port 30-pin iOS Cable 
Product Code: 98-035-0002 98-035-0002_l.jpg3ft locking iOS cable for your Mobile Keys or Sonic Port Family devices 

$24.99

 

 

http://www.fullcompa...uct/457008.html

 

Line 6 21-34-0230
3 Foot iOS Cable for Mobile Keys 25 and 49

OUR PART #  21-34-0230

 

 

Contact Line 6 direct If you need the SonicPort Lighning cable 

Part# 21-34-0240  (CABLE,LIGHTNING SONICPORT)  $34.00 each + shipping

 

 Line 6, Inc.
26580 Agoura Road
Calabasas, CA 91302-1921

 Main Phone#: (818) 575-3600
Main Fax#: (818) 575-3601

Customer Service:
8am - 5pm M-F Pacific Time
Press option 2 for Customer Service

Our busiest hours are from 11am to 2pm.


  • 0

#8 bobwootton

bobwootton

    Just Startin'

  • Members
  • Pip
  • 15 posts
  • Registered Products:4

Posted 25 April 2015 - 12:43 AM

Hi, I'm in UK and need a connector for my SonicPort VX to my older iPad with 30-pin connector port.

I've followed the links in this thread but all the retailers are in U.S. and shining makes an already costly connector lead pretty stupid price (more than a third of what I paid for the device itself).

Line 6 - does your UK operation carry these and if so can you give me the exact contact details so I can order?

Thanks / Bob W, London
  • 0

#9 shamlane1

shamlane1

    Just Startin'

  • Members
  • Pip
  • 1 posts

Posted 22 December 2015 - 08:21 PM

So I lost my cable that connects the sonicport to my PC, the firewire cable, not the usb one. any idea where to get another?


  • 0

#10 phil_m

phil_m

    Uber Guru

  • Line 6 Expert
  • 8423 posts
  • LocationMinneapolis, MN
  • Registered Products:2

Posted 22 December 2015 - 09:18 PM

So I lost my cable that connects the sonicport to my PC, the firewire cable, not the usb one. any idea where to get another?

 

http://store.line6.c...-3-ft-1-0m.html


  • 0

"It is not our duty to understand the arbitrary, meaningless dictates of machines"

- Don Norman in The Design of Everyday Things


#11 airguitargb

airguitargb

    Just Startin'

  • Members
  • Pip
  • 45 posts
  • LocationStamford UK
  • Registered Products:1

Posted 11 November 2016 - 02:15 PM

What about a uk seller?
  • 0
Marshall JVM215c
Tech21 Power Engine
HD500
Gibson Les Paul Studio
Fender Strat Deluxe
Crafter Acoustic