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Sonic Port Replacement Cables?


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#1 Yodatchi

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Posted 05 April 2014 - 11:09 AM

I recently upgraded to an iPad Air and realized I have no idea where my lightning cable for the SOnic Port is.  I looked at potentially just getting a 30 pin to Lightning adapter, but looks like I wont be able to get the same audio quality as I would with the Line 6 lghtning cable that came with the product.

 

Ive been scouring the internet with no luck, anyone know where I can purchase a replacement lightning cable for the SOnic Port???

 

Thanks


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#2 nickbell_

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Posted 08 April 2014 - 12:02 PM

Hey there,

 

   If your sonic port is still under warranty you can contact customer support to issue a support ticket for a possible replacement. If not you can order either the 30-pin or lightning cable from Full Compass. The lightning cable isn't showing up on the web site due to it not being in stock at the moment, but please feel free to give them a call. I'll be attaching Full Compass' link and the part number for the Lightning cable.

 

http://www.fullcompass.com/

 

Part# 21-34-0240

 

Thanks!


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#3 paulschrier

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Posted 05 July 2014 - 05:43 PM

The part number you provided, Part Number 21-34-0240, is not found on either the Full Compass website or the Line 6 replacement parts website.

Can you please confirm that this is the correct part number?

Thanks.


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#4 szillmer

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Posted 07 July 2014 - 05:16 PM

May I second this request? Please, where can we get replacement cables for the Sonic Port?


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#5 szillmer

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Posted 14 July 2014 - 07:02 AM

Looks like the Line 6 Mobile Keys keyboards use the same cable as the Sonic Port. Lucky for me, I have a Mobile Keys 49 and was able to use it for my Sonic Port.

 

I got this reply from Greg Hionis at Full Compass regarding lightning-connector Sonic Port replacement cables:

 

 This part number is available to order from us. however line 6 is trying to get a lot of money for this cable and it would take around 3 weeks to get to you here in the states..

 

Part# 21-34-0240  (CABLE,LIGHTNING SONICPORT)  $34.00 each + shipping

 

If you would like to place an order, please have the part number ready and give our sales team

a call at 800-356-5844 (please ask for sales)

 

let me know if you have any questions

 

And this reply about 30-pin cables (i.e. iphone 4 & earlier):
 

Yes! this 30pin cable is also available to order from us. this is a little cheaper and we are actually expecting to get these in today..

 

Part # 21-34-0230  (CABLE,MOBILE KEYS/SONIC 30PIN)  $25.75 each + shipping

 

These pictures will be available on our website soon, please let the forums know!

 

If you would like to place an order, please have the part number ready and give our sales team

a call at 800-356-5844 (please ask for sales)

 

let me know if you have any questions

 

 


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