So I've gone through the forums and googled til my fingers bled, but have found no one with a similar issue. I just got a HD500X in from MusiciansFriend, and the device works great... when it's not connected to my computer. However, I am wanting to set up HD500X Edit to make changes since this will obviously make my life easier. Here's the problem:
I waited to plug in my usb cable until the exact times that the application instructed. I installed the newest driver 18.104.22.168 - and this seems to be where the problem is. So I get to the end of the install where it says to plug in the USB cable, but I get no device driver install popups, yet Windows makes its device recognition sound.
I'm thinking..okay, maybe it's installed. I go back in to Monkey and my device shows up as (Not Connected) even though it is. So I run the install again, and again, and again, and again. Same problem. In Windows Device Manager, the device is there and Windows says that it is working properly. I dig some more and the Driver File Details list this as the driver file:
Provided by Microsoft
File version 6.1.7600.16385 (win7_rtm.090713-1255)
Is that right? Is Windows assigning an incorrect driver to the device even though I'm telling it to install the Line 6 driver?
Any help would be much appreciated, I'm totally lost on this one.