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Vibration Rattle In L2t Speaker Vibration Rattle L2m

vibration rattle obnoxious vibration noise obnoxious rattle vibration rattl l2t l2m annoy prominent loud buzz

Best Answer Line6Tony , 21 April 2014 - 09:09 AM

Hey Line 6
Too much heat on the ongoing issue with your L2t L2m L3t and L3m speakers that you deleted the post where hosts of people were complaining about the obnoxious vibration and ratte in our high end speakers. We are all looking for answers, came to what is supposed to be our way of communicating as a "Line6 community" and you removed it? WOW

As of now you have finally admitted it is a problem
BUT can't say what the fix is
OR when we can expect it

But deleting the post that everyone was following is definitely low.
Even if someone had posted a bad word or two you could delete that post only.

Please... I need to hear the reason for this latest move.

The original thread is back after being accidentally hidden, along with some other threads I'm still trying to find and reinstate. Please PM me if you know the titles of any such threads that disappeared. I'm sorry about any confusion or additional angst caused.

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#41 tomtheguitarguy

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Posted 30 August 2014 - 08:44 AM

Your link requires someone to join and create an account...  any way to give us a link that is more "public" and doesn't require registration?


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#42 tudscamp

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Posted 03 September 2014 - 02:00 AM

Your link requires someone to join and create an account...  any way to give us a link that is more "public" and doesn't require registration?

Hey Tom - I think you clicked the wrong link - Click the download link and you will get it without signing up.  I didn't have to sign up to upload or download - let me know how you do.  Or if you know some other site that I could upload it to let me know that as well.  IT sounds just like the other fan rattle in the L2.  SHAME ON LINE 6 for not admitting to it.  

By the way - I have noticed that on the L2 the rattle / vibration seemed to get worse, happening with more frequency, and at a wider spectrum of sounds.

We will all be part of a class action lawsuit down the road to get our money back.


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#43 ArneLine6

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Posted 03 September 2014 - 06:17 AM

Tudscamp,

 

We are sorry to hear this. Please contact our customer service. They can resolve this.

 

 

Best Answer Line6Tony, 14 May 2014 - 12:51 AM

 

We’re glad to announce that we’ve tested and approved a replacement fan for the L2 speaker. At the end of this week, our authorized service centers will be able to order the replacement fan and perform the repair. Alternatively, Line 6 can perform the repair if an RMA is generated. As both scenarios offer the repair under our three-year warranty, please ensure you can furnish a copy of your proof of purchase, a requirement for warranty service. Please see our Service Page for repair process details.

 

Thanks again for your patience and your patronage.


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#44 tomtheguitarguy

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Posted 03 September 2014 - 09:43 AM

Hey Tom - I think you clicked the wrong link - Click the download link and you will get it without signing up.  I didn't have to sign up to upload or download - let me know how you do.  Or if you know some other site that I could upload it to let me know that as well.  IT sounds just like the other fan rattle in the L2.  SHAME ON LINE 6 for not admitting to it.  

By the way - I have noticed that on the L2 the rattle / vibration seemed to get worse, happening with more frequency, and at a wider spectrum of sounds.

We will all be part of a class action lawsuit down the road to get our money back.

Thanks - I saw the Download "button" before, but since it was right underneath an advertisement, I thought it was to download what was being advertised.

 

Can definitely hear the buzz/rattle in the L3S....


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www.TomTheGuitarGuy.com

www.TomcatsBand.com

 

G & L Will Ray Signature ASAT

Fender 52RI Telecaster w/ Hipshot B Bender

CIJ Fender 69RI Blue Floral Telecaster w/ McVay G Bender

 

Dr. Z RxES 2x12

Quilter MicroPro 200 ~ Quilter Aviator Ultralight 8 ~ Quilter Steelaire

Bose L1 Classic w/ 2 B1 Bass Bins ~ Bose L1 Compact

 

Line 6 JTV-69 James Tyler Variax

Line 6 PODHD500

Line 6 Stagesource L2t (x2)


#45 Line6Tony

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Posted 03 September 2014 - 02:17 PM

Hey Tom - I think you clicked the wrong link - Click the download link and you will get it without signing up.  I didn't have to sign up to upload or download - let me know how you do.  Or if you know some other site that I could upload it to let me know that as well.  IT sounds just like the other fan rattle in the L2.  SHAME ON LINE 6 for not admitting to it.  

By the way - I have noticed that on the L2 the rattle / vibration seemed to get worse, happening with more frequency, and at a wider spectrum of sounds.

We will all be part of a class action lawsuit down the road to get our money back.

Tuscamp, you may have forgotten that we have an open support ticket offering to repair any speakers you're having problems with under warranty. Please respond to me via the ticket so we can resolve your issue.

 

We offer this same level of support to any other customers experiencing issues with their Line 6 gear. We do not actively respond to community forum threads in terms of support, so reaching us at www.line6.com/support where you can open a support ticket or call us is the best way to resolve service issues.


Tony Reese
Line 6 Customer Support Manager


#46 tudscamp

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Posted 04 September 2014 - 02:17 AM

Tuscamp, you may have forgotten that we have an open support ticket offering to repair any speakers you're having problems with under warranty. Please respond to me via the ticket so we can resolve your issue.

 

We offer this same level of support to any other customers experiencing issues with their Line 6 gear. We do not actively respond to community forum threads in terms of support, so reaching us at www.line6.com/support where you can open a support ticket or call us is the best way to resolve service issues.

Tony - I have not forgotten anything - The Dealer is handling, but it has been almost 6 weeks waiting for a return authorization.  The L3S has been boxed and ready to go since the end of July - waiting on L6.  (It is OK though, I am using the box as a very expensive end table in my living room)

So, another 6 weeks of wasted time and I would bet a weeks pay that L6 has not even started to work on a replacement fan for the SUB, even though you know there is a problem.  That will probably take another 8 weeks.  Then we will wait 6 more for the part to be manufactured and shipped, another 30 days for the repair.  Actually, let me ask this - Do you have a replacement fan for the L3T / L3M yet or are you still in denial on those models as well?

RIDICULOUS.  And sad.... That this is how the suckers that supported your experiment into the PA world are treated.  


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#47 wicker_man

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Posted 04 September 2014 - 07:27 AM

I feel your pain tudscamp.  I'm on my second L3t and this one has a sizzle/buzz during the decay of bass notes.  It's a slightly different noise to what you are experiencing, but I couldn't believe my ears, especially when I heard it in a replacement unit.  I need to give it another test this weekend to be absolutely sure.  At least it's not up to its anniversary yet, but we are 8 months through warranty without enough confidence to use it for anything other than noodling at home.


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#48 Line6Tony

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Posted 04 September 2014 - 07:28 AM

Tom, we will repair or replace your speaker(s) under warranty. Please contact me via your open support ticket so we can move forward. I have been waiting for you to respond in the ticket since 7/23/14 when I asked if you were moving forward with your retailer to repair/replace the speaker. I extended the same offer in the ticket yesterday, as well, but I have not seen a response from you in the ticket.

I'm not clear on who is waiting for an RMA: you or your dealer. If you are saying the dealer is waiting on us to issue them an RMA, please give me details in the ticket and I will resolve it. If you are saying that you are waiting for Line 6 to give you, as opposed to the dealer, an RMA, I will give you one immediately once you respond to the ticket and update your shipping address.

If you prefer for me to call you, I will do so as well. I want to resolve your issue with our speakers, but I can't do that until I hear from you.

Tony Reese
Line 6 Customer Support Manager


#49 Line6Tony

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Posted 04 September 2014 - 07:31 AM

I feel your pain tudscamp.  I'm on my second L3t and this one has a sizzle/buzz during the decay of bass notes.  It's a slightly different noise to what you are experiencing, but I couldn't believe my ears, especially when I heard it in a replacement unit.  I need to give it another test this weekend to be absolutely sure.  At least it's not up to its anniversary yet, but we are 8 months through warranty without enough confidence to use it for anything other than noodling at home.

wicker_man, I'm sorry that you're experiencing noise with your L3T. I see that you are in the UK. I will have our UK team contact you to advise on a resolution.


Tony Reese
Line 6 Customer Support Manager


#50 wicker_man

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Posted 04 September 2014 - 01:59 PM

Thanks Tony, much appreciated.


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#51 Digital-sound

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Posted 08 September 2014 - 08:41 PM

That is horrible. I do understand the frustration....at least a little. I have had a few problems but no snow stoppers...almost, but m lucked out.

However, I have been fortunate enough to not have the speaker problem and have passed my year mark of using them all 3-10 times/month. L2m's, L3t's, and L3s's.

I hope they can address the problem much more quickly now that they know what it very likely is!
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Also tagged with one or more of these keywords: vibration rattle obnoxious, vibration noise, obnoxious rattle, vibration, rattl, l2t l2m, annoy, prominent, loud buzz

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