I actually had created a similar thread months ago and made sort of a workaround using compression or distortion but it seems I'm really having a problem with my hd500 unit. I have it connected via usb and also want to record this way ( using the "2-Line 6 POD HD500" recording device, which you get when connected via usb ).
My problem is that I can't get a decent level of volume/output. I have read lots of stuff and tried out many configurations, though nothing fixed it. I have the output mode of the hd500 set to STUDIO/DIRECT. On the front of the hd500 i have the 1/4" out set to LINE and the "guitar in" set to normal. Though I also tried out any other configuration!
I have tried multiple amp models using the hd500 edit software. I have maxed both levels in the mixer to +12.0db.
I have maxed the CH VOL of the amp, maxed the master volume and drive is set to 50 as you can see here:
Now to get you an image of the low volume I have recorded something with these settings ( see the lowvolume.mp3 attachment ).
What would also help me is if you record something using this exact settings. Just have my guitar plugged into the pod hd500 and the pod hd500 connected to my computer via usb. Computer can't be the problem since I tried with another and my guitar should also not be the problem, since I have changed my pickups to EMGs which came assembled on a pickguard including all the electronic stuff, so technically I have tested it with 2 guitars. Also tried 2 different guitar cables ( though they are cheap ones ).
I have ordered a good guitar cable and I will test with the guitar + guitar cable of a friend in a few days if that will make a difference.
Can you guys tell me if there is something wrong with my hd500?
I saw a video on youtube of someone using the hd500 and the same pickups as I do ( emg dg 20 ) and in his video he got a decent level of volume even when theres no amp model selected yet. He's also recording via usb ( I asked him, that's also why I know about the pickups he used ), video is here and at 1:28 he's playing without an amp model using the pickups that I use too:
You will also see that he's not even using the +12db boost in the mixer nor maxed CH VOL and the master volume is at 50%.
With my settings what volume do you get? I know you can also boost the signal using a configuration in the Line 6 Audio-MIDI Devices but still that won't get me sound as the guy in the video ( who's sort of using the same equipment as I do ) and I don't want the sound to get to distorted.
What is wrong? Is my unit broken or something? Still got guaranty of course and the problem seems to have always been there, though with such a unit I assumed that I was doing something wrong, since there are so many possibilities of how to configure this thing.
Thanks for reading and thanks in advance for anything that might help me fix this.