I will start by saying that I have been a strong supporter of Line 6 from the beginning, and have enjoyed many of the products immensely. Some pieces I even consider potential favorites in hindsight. Started with the original red bean, moved on to the XT, and because I was so thrilled with the support and lifecycle of that product, ended up purchasing an XT live, and a Vetta for various gigging/engineering duties. My favorite purchase was PodFarm, which was hugely useful in production work across many sources and settings.
I have to say something feels amiss right now. I lost the ability to use Podfarm last year after selling my XTL, which was tied to the software license. My Vetta went on the blink about 18 months after purchasing it, my other XTL started freezing and becoming unresponsive,the USB port bailed and eventually just died.
I hung in there and looked past it, because I so appreciated the XT series devices and lifecycle. Being a software developer myself, I know how resource intensive it can be to continually dedicate resources to aging hardware. I really felt like Line 6 went above and beyond to continue to add value to that product. That was enough for me to stay on the Line 6 wagon, even amongst the hardware issues.
The combination of loosing my PodFarm capability, and what I personally feel to be a lackluster release and support of the HD500 has finally convinced me to pursue offerings from other companies. The license scheme for that product was a nightmare, and I still read stories of people feeling burned by it. Furthermore, I just dont see any meaningful movement on Line 6 on the software front, as if the software development shut its doors. Instead we have all kinds of full range speakers and new platform releases...I can't help like some of us are being left in the dust here as Line 6 tries to find its identity.
Get back to making software guys. Its what you did best, and its what people want from you.