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Toneport Ux2 Keeps Crashing


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#1 Druss02

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Posted 01 May 2014 - 11:23 AM

Hi guys, I'm having a problem that has only started recently. When ever I try recording after a few seconds my UX2 crashes.....It's reeeeealy frustrating!!
I've updated the drivers, I'm using POD farm 2.5 and Ableton live 8. 

It's 100% the ux2 ASIO drive that's crashing, please can someone help? 

Cheers guys
Tony


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#2 Tomiroquai

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Posted 07 May 2014 - 11:07 AM

Hello, I've quite the same problem here (sorry for my bad English, I'm French : 

 

As I used my UX2 as my prime ext. card with XP 32 bits it has always worked fine (for music and also games etc).

 

Recently as XP died, I turned to Windows 7 64 bit. It works for a moment and then no sound any more, for no reason, it's very frustating. 

 

Couldn't we have a solid driver for W7 64 please ?!


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#3 Triryche

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Posted 07 May 2014 - 01:19 PM

What happens when it crashes?


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#4 Tomiroquai

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Posted 07 May 2014 - 02:47 PM

There's simply no sound any more. Nothing can be heard until I reboot the PC...
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#5 Triryche

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Posted 07 May 2014 - 04:40 PM

Just to eliminate a few simple things, have you tried another USB cable?

 

Also try different USB ports.

 

I know you said you updated the drivers, but just for clarification if you run the Monkey you have green ticks?

 

btw, which OS?


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#6 Tomiroquai

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Posted 07 May 2014 - 09:48 PM

I'll try those things, I'm running W7 64 bits with an Athlon 64 X2 @3Ghz and 4 Go RAM. By the way it worked fine last night. Really weird.
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#7 eseastead

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Posted 09 May 2014 - 05:06 AM

I have the same problem here.

Win 8.

 

After some indeterminate amount of time no more sound will happen on my pc until I reboot. 

My browser windows lag horrible until I get a message that says shockwave flash has crashed (due to its inability to communicate with my UX2).

Line 6 Monkey at this time reports the ESN: Unknown and Firmware version: Unknown. 

When I restart my PC, there is a number for the ESN and the Firmware version is 1.02.

 

Any idea what's wrong? My UX2 has been a big issue for me in the last 4 or 5 years that I've had it. It would be a really great useful little thing if it didn't crash so much, but it was designed forever ago so I'm really not surprised.


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#8 trav52420

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Posted 11 May 2014 - 04:45 PM

Same problem here. The USB cable is good, have switched between a couple usb 3.0 ports (thinking for a while that was the reason it was completley fritzing out. so the ports are fine drivers are UTD. Running on windows 7 ultimate x64. Using Reaper as my DAW. Frustrating as fudge!


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