I've tried installing my TonePort UX2 but the dials do not budge when I start up Gearbox 3.72. It's like the device isn't receiving any input. Gearbox also won't play any mp3 files: when I load one from my hard drive it just doesn't respond when I press play. All of my hardware (mics, cables, guitar) have all been tested and are working. I've also checked all of my configurations with regards to my sound card etc.
I've updated everything via Line6 Monkey 1.62, this is what it says.
Please help. I've been trying to find a solution myself for 24 hours but now I give up. It has to be a software problem or something. Gearbox tells me that the device is connected properly via the USB icon in the lower right, but the input dials still won't budge. The orange lights of the dials are lit just fine.