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Bluetooth connects but can't check or update firmware??


Best Answer madkrafter , 14 May 2014 - 07:25 PM

Thanks Triryche. I had to forget it, quit the app several times and power cycle the amp once or twice and it finally synced up!

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#1 madkrafter

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Posted 13 May 2014 - 06:26 PM

I just got the AMPLIFi 75 and downloaded the iOS app. I'm running an iPhone 5 with iOS 7.1.1. The bluetooth pairs and streams music to the amp fine, but the main menu of the app says AMPLIFi (none).

 

When I click on "Settings", under Updates/Device Flash, it says Device Flash Version: No Device. Under Devices, it lists the AMPLIFi. So it seems to be connected... but not connected! What gives!? I've rebooted, re-paired, re-downloaded, power cycled, but I can't see what firmware version it is or update the firmware. I've attached screenshots. Am I missing something?

 

 

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#2 Triryche

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Posted 14 May 2014 - 03:42 AM

Did you try forgetting the device then rediscovering it?


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#3 madkrafter

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Posted 14 May 2014 - 07:25 PM   Best Answer

Thanks Triryche. I had to forget it, quit the app several times and power cycle the amp once or twice and it finally synced up!


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#4 Triryche

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Posted 15 May 2014 - 04:27 AM

That happened to me once after pairing the FX100 to a Kindle.

I didn't know at first that closing the app wasn't necessarily quitting the app.

I had to double click home and discard the running app.


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#5 madkrafter

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Posted 15 May 2014 - 07:29 AM

Exactly. For the sake of others with similar problems, when having app issues, double clicking the home button and swiping up (on an iPhone at least) acts like a "force quit"/ reboot. Thanks again!


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