I have a POD HD500 that i have just recently bought. I have previous experience with this pedal, but have never run into an issue like this one. I will do my best to explain this without getting anyone confused.
I have 2 Computers. A custom build and a factory built Dell. The POD HD500 drivers will not properly install on my custom built PC, but install perfectly fine on the factory built Dell. The custom built computer is my primary computer and the one I am wanting to use for recording. This issue is very odd to me because i have previously had a friends HD500 connected to the custom built pc for 3 months and it worked fine. I haven't made any changes to the computer since then. I have tried installing the drivers as administrator, tried every USB port (which all work fine for any other devices). My PC recognizes the POD HD500 in the device manager, but is not recognized in Line 6 Monkey or HD500 Edit. I am at a loss and would appreciate any helpful advice.