I echo every single one of these faults (HD500X), and Shadowchild, at least you got three - four months, mine was screwing up within a week or so, one thing after another, by about a month in, this fault started rearing it's ugly head. I tried nutting it out myself initially, then reading forums, contacting the L6 facebook page (Who incidentally recommending I buy this to use with my variaxes in the first place, not at all impressed with that recommendation I can tell you!) Now just under three months since purchase, it is unusable.
Brief rundown. I've used a lot of Line 6 gear over the years, and to be honest it is probably the least reliable stuff I have ever owned. I have two of the original series Variax guitars, Both of which I have had to get fixed. The old Bogner Spider, ditto, now this. In fact only my little 30w series iv spider is not playing up so far, but it is only a couple months old, so give it time.
I'm going back to using my valve amps, stomp boxes and old school guitars for my gig Friday, and may well be back on that path from then on. If only Fender and Roland could get their VG5 system to interface with a foot controller and change guitar models as well as amp, pedal settings from a floorboard, I know what I'd be jumping into. Hell then I'd also have access to a pretty decent nylon string tone as well as all the standards.
I agree a lawsuit may well be justified. If a supposedly professional item like this is making us all look like amateurs on stage, night after night, that ruins our livelihood, it costs us gigs, it pisses us off, as well as our bands, the venues, the punters....
I also agree it looks like faulty switches, either sticking on or not locking in. I can not use the tuner, that began tonight, it changes by itself, that also started tonight, any button I stomp makes it revert to patch two of whichever bank I am using. Even using the volume pedal makes it revert to patch two.
I'm posting footage on facebook.com/kenmcmahonsx from my phone tonight. At least tonight was rehearsal, not a gig, but either way this thing can not be used ever again. Still in the less than 20 seconds I filmed, it did it's own thing over and over and over again... So that is not footage I think Line 6 would appreciate having on the web. Still if they do not want to help me, I may well start putting it on every guitar forum I can find.
Line 6 refuse to authorise me to take it to a local repairer, because I bought it from the USA, even though there were none available in Australia at the time (They were on backorder, and at least three weeks delivery time expected, so I jumped online and bought one...)
Pascal, the fact that they replaced half of your switches over this fault speaks volumes for how terrible the switches are, although I think if they found half them on their way out, they should have upgraded the lot. Thanks again Pascal for showing me the links to the other two similar threads. Prior to you pointing them out, I thought I was the lone wolf, the only poor sod experiencing this nightmare.