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USB not recognized POD XT Pro

podxt pro usb not working update failed usb worked now it does not

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#1 wolfies

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Posted 21 July 2014 - 09:13 AM

Well I was trying to launch line 6 monkey the other day and after having the POD XT Pro work flawlessly over the time since I bought several years ago, for some reason the USB decided not to be recognized. I have followed every thing you are supposed to do,(i.e, unplugged it, different usb port, NOT in a USB HUB). I am able to connect the unit via MIDI but not USB.

 

I tried to do a WINDOWS 7 System restore but I cannot undo what ever happened. When I look in Device manager I see a flag next to a UNKNOWN DEVICE  When I click properties of that file I see  with in the item description window , Windows has stopped this device because it has reported problems. (Code 43)

 

I have tried updating the usb drivers and every time I cannot

When Monkey starts it scans for USB & MIDI it sees my VARIAZ USB that is connected but not on. ( JTV )

I see the PODXT PRO midi turned on and connected but where once was a USB connected device is not.

 

I have tried everything I know how to do and I am sad to think that this unit perhaps has seen better days. PLEASE HELP!!


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#2 BillBee

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Posted 21 July 2014 - 10:45 AM

Just as a check can you try a different usb cable? if that fails too, another PC? Just to see if its the unit, cable or PC?


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#3 wolfies

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Posted 21 July 2014 - 04:27 PM

tried another PC & new cable negative no go.

markallanwolfe.com


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#4 BillBee

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Posted 22 July 2014 - 03:50 AM

Ouch - if it was a XT bean I would say look to the PS at this point, but for the XTPro its internal. 

 

Sorry my man - hopefully someone else will pop in who might have another idea prior to "submit a support ticket". 

 

-B


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#5 Alan789

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Posted 31 July 2014 - 01:28 AM

I have the same problem with my XT Pro. It isn't recognised even in safe mode.


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#6 muldowneyfred

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Posted 04 August 2014 - 04:27 AM

I have the same problem with my XT Pro. It isn't recognised even in safe mode.

I have just purchased a new POD HD500X and have exactly the same problem. I have tried just about everything that I could find on the internet..


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#7 BillBee

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Posted 04 August 2014 - 05:33 AM

I have just purchased a new POD HD500X and have exactly the same problem. I have tried just about everything that I could find on the internet..

 

Hey There,

 

Welcome to the forums - you should cruise over to the HD section as you might receive a faster and more relevant reply.

 

Be sure to list your setup and what you have tried so far and any revelant messages from L6 Monkey.

 

Standard 1st tests usually are:

 

Try a different usb cable - do not use a hub btw

Power supply too - if you have one

Try it on a different pc

 

-B


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#8 coreyzeya

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Posted 13 February 2015 - 10:03 AM

I have same problem with my xt Live.

I tried with other USB cables but not other PC. My PC is window 7 64 bit.

I downloded Monkey, Edit, Gearbox and Line 6 driver also. There is no driver can connect with my PC.

Gearbox has include driver but it still can't work. Somebody plz help and solve my problem.

It has been occured over 3 months.


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#9 mrstan

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Posted 27 January 2016 - 01:33 AM

Might look in windows hardware list and delete it from there and then re-plug in the cable to see if it recognizes the unit from scratch.  The driver might be messed up in Windows for the USB device.  This happens all the time for my printers and stuff that is USB like that...

 

- Unplug your XT

- Delete the XT USB driver from the list of devices in Windows

- Reinstall your driver / software for the XT

- Reboot your computer

- Plug in your XT and let Windows find it from scratch, ad pay attention to the messages that will pop-up.


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