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where is the 2.5 update


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#1 paulgallegos13

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Posted 28 July 2014 - 05:28 PM

I accidently deleted my flash :(.

and it seems anything vetta download has been removed from the site.

please help


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#2 TheRealZap

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Posted 28 July 2014 - 07:46 PM

From the support manager:

 

Because of the number of times we’ve seen units become inoperable because of a break in the data stream during the installation of the Vetta firmware, we feel it is best to remove the update from our website. Any circumstances that require the firmware to be reinstalled should be referred to our support staff via support ticket or phone call. Our team can be contacted at www.Line6.com/support.


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#3 paulgallegos13

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Posted 28 July 2014 - 08:22 PM

Thank you ,ill call tomorrow


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#4 schlappy

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Posted 04 August 2014 - 11:57 PM

I'm in a similar boat, Paul -- I'm curious to hear if your issue has been resolved??


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#5 TheRealZap

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Posted 05 August 2014 - 03:27 AM

you'll need to call, per my previous post.

the update is only available through support directly.

 

I'm in a similar boat, Paul -- I'm curious to hear if your issue has been resolved??


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#6 schlappy

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Posted 05 August 2014 - 06:25 AM

Thanks Zap -- though I was asking Paul if his problem had been fixed.  I appreciate you posting the info you did earlier, but I curious to know it it was actually of any help to him. 


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#7 TheRealZap

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Posted 05 August 2014 - 08:27 AM

cool, just trying to help get the word out to the Vetta owners. would be great to hear how this got resolved.


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#8 paulgallegos13

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Posted 05 August 2014 - 08:41 AM

Hi, Yeah I had to call in Tech support emailed me the file.

they removed it due to people bricking the amps.

 

Now, i will give a little insight.

I do not believe the new version of monkey works because line6 removed the functionality.(Even though the Vetta is listed )

I was able to find a older version 1.26 ,it has the update from file functionaliy (you will not be able to connect to line 6 servers to update)

upload from file then follow the prompts on both the amp and your computer.

 

I see why line6 removed the vetta firmware,however I feel they made a new problem ,by just ommitting it and not saying please contact us for support.


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#9 paulgallegos13

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Posted 05 August 2014 - 08:43 AM

and thank you Zap ,once again.


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