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Weird Noise Using Ux1. Please Help.


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#1 Robert1969

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Posted 09 June 2013 - 03:23 PM

I don't know if this is a PC related issue or one with my UX1, but I'm getting this very odd kind of crackling hiss/white noise when I'm using the UX1. Here's an audio clip of the problem,



To help rule out various other factors, I tried using the UX1 with both Reaper and Riffworks and get this same kind of white noise/crackling hiss as the note/chord fades. I tried using different guitars, different guitar/usb cables, real/sim pedals, and every amp sim I've got archived. I've also tried standing well away from my PC while recording, as well as taking the PC to 3 other rooms in my house, but to no avail. Keep getting this noise no matter what and where I do it. That said, I like to rule out the UX1 as the culprit before I take my PC in to the shop to get it looked at.

Also, if it's of any help, I'm running Win 7 64 bit, and my drivers, both PC and Line 6, are up to date.

Any input would be extremely welcomed at this point.

Thanks.
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#2 Triryche

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Posted 10 June 2013 - 07:11 AM

I can't currently dl the clip, but crackling/white noise is usually the USB bitstream being interrupted.

 

Check out this doc:

http://line6.com/sup...roubleshooting/


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#3 Robert1969

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Posted 10 June 2013 - 09:12 AM

I can't currently dl the clip, but crackling/white noise is usually the USB bitstream being interrupted.

 

Check out this doc:

http://line6.com/sup...roubleshooting/

 

If you listen to the clip I posted, you'll hear that it's not exactly a burst of white noise, but some kind of sonic artifact that kicks in as the note/chord fades. This sound is present on clean DIs as well, but is really exacerbated by levels of added gain. 


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#4 Triryche

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Posted 10 June 2013 - 11:02 AM

I'll check it out later tonite when I can access the clip.


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#5 Triryche

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Posted 10 June 2013 - 02:20 PM

I think aliens  are sending you a message!!  :o

 

Do you hear this in headphone connected directly to the UX1 too?

 

Do you hear the some thing if you have an entirely blank path in POD Farm?


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#6 Robert1969

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Posted 10 June 2013 - 03:02 PM

I think aliens are sending you a message!! :o

Do you hear this in headphone connected directly to the UX1 too?

Do you hear the some thing if you have an entirely blank path in POD Farm?


I'm monitoring with headphones, so yes, I'm hearing it through them.

I'm getting this same sound now matter what sim or DAW I use. I'm hearing it on totally clean signals as well, only not nearly as pronounced. The severity of the noise/sound, it seems, increases in proportion to the amount of gain I'm using as well.

Like I said, I tried using two different guitars, different guitar/usb cables, different usb ports, and different wall sockets. I also tried standing far away from my PC to record/monitor and still got that sound. I got it using POD, Amplitube, and every other amp sim I own. I've updated all my drivers as well.

Am thinking my next step might be to wipe my PC and try a reinstall of Win 7.
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#7 silverhead

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Posted 10 June 2013 - 03:32 PM

.......

Am thinking my next step might be to wipe my PC and try a reinstall of Win 7.

It might be simpler to try using another computer as a test first. Maybe borrow a laptop for a couple of hours?


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#8 Robert1969

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Posted 10 June 2013 - 03:56 PM

It might be simpler to try using another computer as a test first. Maybe borrow a laptop for a couple of hours?

 

I do need a laptop. Maybe this might be a good time to go looking around for one. 


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#9 Triryche

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Posted 10 June 2013 - 05:42 PM

Sounds like you tried a lot to try and isolate the problem.
I understand you hear it on a clean patch, but just to clarify, have you tried an empty patch?
If you engage the tuner do you hear the same?

+1 to Silverhead, is there a friend's computer you can try it on in another location?

The sound reminds me of some funky noise gate settings.
Like you have a gate teetering on the threshold followed by some modulation effect.
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#10 Robert1969

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Posted 10 June 2013 - 06:51 PM

Sounds like you tried a lot to try and isolate the problem.

I understand you hear it on a clean patch, but just to clarify, have you tried an empty patch?

If you engage the tuner do you hear the same?

 

+1 to Silverhead, is there a friends computer you can try it on in another location?

 

The sound reminds me of some funky noise gate settings.

Like you have a gate teetering on the threshold followed by some modulation effect.

 

If I create a new project in Reaper or Riffworks, and play through it clean, I can still hear it, although it's much fainter sounding without any sims on it.

 

No noise gate or other types of modulation on that clip. Signal chain was guitar> UX1> tube screamer sim> LeCto> KeFIR

 

DAWs don't matter though. Keep getting that sound no matter what equipment I use. 


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#11 Triryche

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Posted 11 June 2013 - 04:00 AM

OK, you got more things going on here than I originally thought and it is probably confounding the process of elimination.

 

This is what you need to try.

 

Guitar>>UX1>>Reaper

 

For the UX if you are using POD Farm (standalone) have a signal path with nothing, no amps, no stomps, no reverbs, ect...

 

In Reaper create new project and a new track and make sure there are no plug-ins whatsoever.

 

Also in Reaper make sure you are selecting Line6 ASIO UX1 as your device in preferences.


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#12 Robert1969

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Posted 11 June 2013 - 04:41 AM

OK, you got more things going on here than I originally thought and it is probably confounding the process of elimination.

 

This is what you need to try.

 

Guitar>>UX1>>Reaper

 

For the UX if you are using POD Farm (standalone) have a signal path with nothing, no amps, no stomps, no reverbs, ect...

 

In Reaper create new project and a new track and make sure there are no plug-ins whatsoever.

 

Also in Reaper make sure you are selecting Line6 ASIO UX1 as your device in preferences.

 

I've tried all this stuff before, and I still get this phasey/crackling noise. Doesn't matter what DAW or kinds of sims I using, I still get this noise. Got I with POD Farm, got it with Amplitube, and get it with every other amp sim I use. 

 

Got Reaper recognizing the UX!'s drivers, same too on Riffworks. 

 

I've tried regulating buffer sizes, updating drivers, changing gear, changing rooms, running my machine unconnected to the web, with no background programs running, and I'm still getting this phasey/crackling sound. 


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#13 Triryche

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Posted 11 June 2013 - 04:48 AM

Do you have a 1/4" to 1/8" adapter?

 

If so, try plugging your guitar directly into your PC's soundcard via Line or Mic in.


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#14 Robert1969

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Posted 11 June 2013 - 08:06 AM

Do you have a 1/4" to 1/8" adapter?

If so, try plugging your guitar directly into your PC's soundcard via Line or Mic in.


So after reinstalling POD Farm that weird phasey sounding artifact ceased. Only thing is I have to keep POD Farm open, whether I'm using it or not, to keep that sound that from going back.

Oh well, seems a small price to pay for the convenience I'm getting.
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