Hello folks, another disconcerting tale to tell I'm afraid. It has happened to me before on various occasions, but this time (last weekend) was the first time the M20d screen froze solid on me without any external doodads attached. No SD card inserted (for recording or playback), no WiFi dongle, no nothing. Just a single microphone and a stereo line in. As usual, when you operate the M20 so that people can see it, a tech aficionado stepped up to have a closer look at it, and wanted to know if this could be operated like a standard mixer. Sure, I said, look right here, "Show faders", show the faders it did, the encoders worked just fine, but as soon as I went on to demonstrate sliding a fader up and down - kaboom, frozen.
None of the encoders worked. The only thing that would still react was the main volume knob. I had to reboot the unit to regain control.
Now I'm sure someone is going to come up to explain that it's usually the cables or that I need to update my firmware. Well, it's on 1.2 like probably everybody else's. Also, I don't think it's a hardware issue with the touchscreen (if so, then why did the encoders quit working, too?). I maintain that the firmware is still bug-ridden and that it's HIGH TIME somebody got their act together and fixed it.
Before the freeze the guy had asked me how much the unit cost, and where to buy it. He was really eager to get one. After the freeze, not so much. In other words, he was horrified. I told him to give the Behringer X32 a closer look.