peterbkk Posted September 5, 2014 Share Posted September 5, 2014 Hi, I just purchased the AMPLIFi 75 version, updated my ipad mini to the latest OS version, 7.1.2 downloaded the app. When I pair my ipad to the amp, I can play music through there, however I can't load any tones. When I go into settings and device flash, there is No device. The bluetooth light on the amp is always flashing. I have tried turning the amp off/on, forgetting the bluetooth connection, uninstalling/re-installing the app, trying the app on an iphone with the app, I even tried to factory reset the amp. Still nothing seems to work, I haven't been able to get it to connect at all. I am extremely disappointed having spent $450 (more expensive here in asia) for the main feature and reason why I bought the app doesn't work.I read through many topics here of other peoples similar issues, tried what was suggested and nothing works. Quote Link to comment Share on other sites More sharing options...
peterbkk Posted September 5, 2014 Author Share Posted September 5, 2014 Just an update, I read through http://line6.com/support/page/kb/_/amplifiers/ampl/amplifibluetoothconnectivityI tried resetting my ipads network settings, turning off the wifi router, pairing and android device, then going back to the ipad.I managed to get the bluetooth light solid 2 times, but the remote app still would not communicate with the amp. Quote Link to comment Share on other sites More sharing options...
phil_m Posted September 5, 2014 Share Posted September 5, 2014 Does the amp show up as a device in the Bluetooth menu under Settings in your iPad. If so, click on its name, and under on the next page, hit "forget this device". That will reset the BT communication between the amp and the iPad. You'll have to pair the two again. I can't guarantee that will solve your problem, but it's worth trying. Quote Link to comment Share on other sites More sharing options...
peterbkk Posted September 5, 2014 Author Share Posted September 5, 2014 Thanks for the reply phil_m, It pairs, and I have tried several times forgetting and re-parring. I can play music through the AMPLIFi remote app, but can't do anything else. Quote Link to comment Share on other sites More sharing options...
peterbkk Posted September 6, 2014 Author Share Posted September 6, 2014 The store I bought from picked up my one and replaced it with a new one, everything is working correctly now. Quote Link to comment Share on other sites More sharing options...
artbraun Posted September 6, 2014 Share Posted September 6, 2014 Hi My Amplifi 75 did exactly the same thing when I received it brand new. Open a Service ticket with Line 6 Tech support. In my case I had to ship the amp to them for repair. The local service center here in Columbia Mo. never even answered my emails but the people at Line 6 were great and my amp works fine now. Unfortunately I was without it for a couple of weeks while the repair process moved along.. Regards AAB Quote Link to comment Share on other sites More sharing options...
peterbkk Posted September 8, 2014 Author Share Posted September 8, 2014 That's unfortunate and poor service from the store you purchased from. I was really frustrated when mine had issues out of the box, cause the only reason I got the amp over other amps was because of the amplifi application. Thankfully the shop I bought from here was great and replaced it. Quote Link to comment Share on other sites More sharing options...
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