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Rescue me ReFlash unknown


jcm900rw
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I am japanees  I am english force of about baby

Last week I tried to refrash toVetta.(Back up 2.50.vtf only)

But there is no reflash to items L6monkey

I tried to examine the forum so can not understand why

 LINE6monkey LOGfile

  Device :VETTA HEAD DeviceVersion2.50ESN :00000000USB Firmware Version :0.00CommError

   :(Code 0000000) Success.###########################Request error from paket

Result 

   How will no choice but to send .2.50.syxfiles(system,defaults, factory)

      installation MIDI send .syxfiles also on the factory line

        However ,I do not have a .syxfiles :(

Please help need 2.50.syxfiles

  contact support ticket But no answer..... :(

 

Please it should be to lend the wisdom of everyone

 

OS win7 32bit

MIDI M-audio UNO(connect perfect L6monkey ,latest driver)

VETTA2HD (defect/fault)

 

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