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#1 jffrycnt

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Posted 15 June 2013 - 07:04 PM

I was told there are no parts available for the original Variax types 500 and 700. Is this true or just a rumor?
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#2 TheRealZap

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Posted 15 June 2013 - 07:28 PM

depends on what parts you need... the coffin assembly or internal boards are probably gone... but knobs, jackplates, piezo's etc can usually be had.


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#3 clay-man

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Posted 15 June 2013 - 10:46 PM

It was a rumor. They're slow when restocking items, so be patient.

Like Zap said, maybe not every single part is available anymore, but a lot of common things still get restocked.

 

I think the most common thing you'll want are the piezos, since those go out the fastest.


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#4 toneman2121

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Posted 16 June 2013 - 04:03 AM

here's some parts

http://www.fullcompa...ll=line6 variax


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I'M SO HAPPY!


#5 jffrycnt

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Posted 16 June 2013 - 06:20 AM

Thanks for the replies. It's great that most common parts are still available, but if the board goes bad, does this mean it won't be able to get it fixed even at a Line 6 certified repair place?

Thanks
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#6 silverhead

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Posted 16 June 2013 - 06:23 AM

You should still be able to get the main board fixed at a Line 6 service centre. Line 6 still supports the products, and likely maintains an inventory of the main boards. The reason that they are not available separately is that they never were. You need to purchase a guitar in order to get the main board. If you already have the guitar they can fix/replace the board - but you can't get just the board. Never could.
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#7 jffrycnt

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Posted 16 June 2013 - 06:36 AM

Thanks,

I don't need a separate board, though I know many who did custom guitars that way. I just want to be sure the guitar is still fixable. Thanks again.
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#8 clay-man

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Posted 16 June 2013 - 09:51 AM

Yeah, I'm really happy that Line 6 is still helping people out. Some guy sent their Acoustic Variax to get the piezos fixed and they did.

 

They're still helping repairs 100%, and the supplies are still here.

You can dismiss whoever made that rumor.


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#9 jffrycnt

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Posted 16 June 2013 - 11:55 AM

Thanks for all the replies!
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#10 eenymason

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Posted 17 June 2013 - 12:18 AM

My local Line 6 service agent in Sydney has been most helpful, however... relevent to this question is my experience with supply of parts, specifically jackplates.

 

It took 3 months to get a couple of jackplates delivered to Australia (I WAS told it would take 5-6 weeks) and upon delivery, I found the new jackplates being supplied for all electric variaxes (obviously being made for the Tyler versions) are in fact slightly different and a wee bit of hammer and chisel work was required in order to make it fit into my 300. Maybe no big problem, but the info coming down the line (they knew the model it was being ordered for), was zero regarding any difference in the new jackplate. That is until I ranted a bit in their general direction regarding the tardy supply, and the obvious structural difference.

 

It seems piezos are plentiful, as they should be I guess. However with a current problem with mine, I am seriously considering digging deep, and grabbing some Graphtechs - it seems they are a vast improvement on the Baggs variety.

 

As a post-script, the local agent did offer to do the jackplate replacement for me, including pick up and delivery via courier, but I figured it'd take far less time and energy for me to do the job myself. It WAS in parts on my desk after all, so the sooner I cleaned it up the better....


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#11 jffrycnt

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Posted 18 June 2013 - 04:53 PM

I am , I almost hate to say, addicted to my Variax, for recording purposes. I can't imagine having to tweak and fuss to get noise levels down anymore. I reserve that pain for vocals. With the Variax, you just need to pick it up, select an instrument, and all the fuss is in finding a tone you like from whatever amp models you're using. But choosing a tone is a pleasant experience rather than a frustrating one. So, if my Vax breaks it sets me back to the Stone Age again. Of course there's always the new Variax option but who has an extra grand or so just sitting around these days? On the other hand, who wouldn't want the pristine JTV tone? I'm not just saying this because I'm on a Line 6 forum. I've had my Variax 700 electric for 11 years.
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#12 clay-man

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Posted 18 June 2013 - 06:24 PM

I am , I almost hate to say, addicted to my Variax, for recording purposes. I can't imagine having to tweak and fuss to get noise levels down anymore. I reserve that pain for vocals. With the Variax, you just need to pick it up, select an instrument, and all the fuss is in finding a tone you like from whatever amp models you're using. But choosing a tone is a pleasant experience rather than a frustrating one. So, if my Vax breaks it sets me back to the Stone Age again. Of course there's always the new Variax option but who has an extra grand or so just sitting around these days? On the other hand, who wouldn't want the pristine JTV tone? I'm not just saying this because I'm on a Line 6 forum. I've had my Variax 700 electric for 11 years.

 

Are you talking about the ground noise on a guitar? I too really appreciate the absolute silence of a Variax. I hate floor noise.


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#13 Blues_man001

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Posted 20 June 2013 - 06:12 AM

I was told in a support ticket that there are no replacement parts (ie. mainboard, other major components) for the legacy Variax guitars.  My Variax 500 failed a firmware flash update midway through which bricked it.  And after months of waiting and bitching on the old forums, was told basically I'm screwed.  They recommended I take it to a local Authorized repair shop - they wanted $45 just to look at it, and $65/hr to do repairs.  Since L6 told me there are no replacement parts, why spend money on nothing?

 

I did buy the replacement input jack assembly from FullCompass only to find it is for a 300/500/600.  The internals of my 500 won't let it just "plug-n-play" - without major parts being moved or removed.  That didn't work either (plugging it all up but not seating the new assembly.  In the end, I ended up accidentally RIPPING off the piezo flat cable from the mainboard in trying to just reassemble the old parts again after countless hours troubleshooting and trying firmware updates from 5 different computers, 3 different operating systems, 2 different HD500s (with and without the usb interface)......

 

I now am the unhappy owner of an acoustic only Variax 500 with non-functioning internals and the only thing I can do is:

 

1)  Sell for parts

2)  Keep and buy another cheap 300/500/etc for donor parts

3)  Rip out all digital components and install normal pickups/pots/wiring....

 

 

 

Thanks for the replies. It's great that most common parts are still available, but if the board goes bad, does this mean it won't be able to get it fixed even at a Line 6 certified repair place?

Thanks


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#14 TheRealZap

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Posted 20 June 2013 - 12:07 PM

The 500 models are probably the oldest models made. Sorry to hear of your issues though.
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#15 clay-man

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Posted 20 June 2013 - 02:30 PM

I was told in a support ticket that there are no replacement parts (ie. mainboard, other major components) for the legacy Variax guitars.  My Variax 500 failed a firmware flash update midway through which bricked it.  And after months of waiting and bitching on the old forums, was told basically I'm screwed.  They recommended I take it to a local Authorized repair shop - they wanted $45 just to look at it, and $65/hr to do repairs.  Since L6 told me there are no replacement parts, why spend money on nothing?

 

I did buy the replacement input jack assembly from FullCompass only to find it is for a 300/500/600.  The internals of my 500 won't let it just "plug-n-play" - without major parts being moved or removed.  That didn't work either (plugging it all up but not seating the new assembly.  In the end, I ended up accidentally RIPPING off the piezo flat cable from the mainboard in trying to just reassemble the old parts again after countless hours troubleshooting and trying firmware updates from 5 different computers, 3 different operating systems, 2 different HD500s (with and without the usb interface)......

 

I now am the unhappy owner of an acoustic only Variax 500 with non-functioning internals and the only thing I can do is:

 

1)  Sell for parts

2)  Keep and buy another cheap 300/500/etc for donor parts

3)  Rip out all digital components and install normal pickups/pots/wiring....

 

That's really strange, because some guy turned his Acoustic Variax in and they fixed it for him.

 

I really don't get it too much, maybe it depends on what's broken.


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#16 jffrycnt

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Posted 20 June 2013 - 03:31 PM

Since Bluesman has a 500 I think by "acoustic only" he meant only playable "unplugged".
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#17 clay-man

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Posted 21 June 2013 - 12:21 AM

Since Bluesman has a 500 I think by "acoustic only" he meant only playable "unplugged".

Ah, sorry, misread that. I'm not sure how different the original 500 is from the other Variaxes, but if it's not that different, he shouldn't have trouble sending it in for repairs.

 

I know what he means though about it being ridiculously expensive. I would of had to pay 60 dollars minimum for a basic solder job, and I bet you that they would have charged even more just because they can, even though the job only costs like 10-15 dollars to do. (tools to disassemble and solder kit)


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#18 Blues_man001

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Posted 21 June 2013 - 07:07 AM

Ah, sorry, misread that. I'm not sure how different the original 500 is from the other Variaxes, but if it's not that different, he shouldn't have trouble sending it in for repairs.

 

I know what he means though about it being ridiculously expensive. I would of had to pay 60 dollars minimum for a basic solder job, and I bet you that they would have charged even more just because they can, even though the job only costs like 10-15 dollars to do. (tools to disassemble and solder kit)

 

 

Yes, I meant my electric can only play unplugged, not an acoustic model.

 

This info is coming directly from Line 6, and I had a lengthy post on the old forum about it.  I was told by several different L6 Tech's through the support ticket system here that since my v500 was WAY out of warranty, there was nothing they could do, except offer for me to take it to an Auth Serv Ctr.  And since they told me there are no more parts available (I assume that means the Serv Ctr can't get either), there is no reason for me to set fire to my money. 

 

So I continue to scour the internet for another affordable donor variax (I bought mine used for $200).  If I can't find a 500 or 700, any other model board is different and I will have to mod my 500 to make it all work.  I miss the flexibility my Variax provided, and refuse to buy $1000+ new JTV.  Especially since I know L6 will disavow folks in the future when their JTV is out of parts and no longer functions.  I guess the thing that makes me maddest is that the JTV is most likely using a similar board and connection setup.  You'd think they would offer to just sell me the board, or quote a fix with updated parts (which would be super expensive, I guess).


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#19 Blues_man001

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Posted 25 June 2013 - 09:45 AM

I have my spare input assembly (http://www.fullcompa...uct/431850.html) that I won't be needing, anyone want it?


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#20 jffrycnt

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Posted 03 July 2013 - 07:14 AM

Could losing battery power be caused by a bad jack plate? My 700 electric has lost battery power, but works with the power supply.
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