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Need A Support Ticket To Transfer Riffworks Licensed to Broken Toneport to New Pod Studio
on 2009-11-11 10:35:50
I see that when you need to transfer Riffworks from one device to another you need to deactivate it. My Toneport UX2 is completely fried. I see others have needed a Support Ticket in order to complete this kind of transfer. Pleasse issue a support ticket so I can use my purchased Riffworks Line 6 Edition software with my new Pod Studio UX2. Thanks.
Re: Need A Support Ticket To Transfer Riffworks Licensed to Broken Toneport to New Pod Studio
on 2009-11-12 14:43:09
I hope someone helps me soon. I want to use the fully functional version of Riffworks that I purchased. I faithfully bought a Pod Studio so that I can record again after my Toneport UX2 failed. My only reason is to record but without Riffworks I can't save any of my new stuff. Please help, I've gone without recording for more than five months now.
RE: Need A Support Ticket To Transfer Riffworks Licensed to Broken Toneport to New Pod Studio
on 2009-11-16 15:54:30
I created a support ticket for you so we can resolve this issue. Please respond to the ticket. Thanks.
Q: What is a support ticket?
A: A support ticket allows you to directly correspond with a Line 6 Support Representative. An email will be sent to you from Line 6 containing a link if a Line 6 support representative determines that a ticket is necessary to troubleshoot your issue. Please follow the link in the email to view your open ticket to work one on one with Line 6 Support.
Please note: Sometimes support tickets will be filtered to spam and junk folders. If you did not receive an email from us indicating that a ticket has been created, please make sure to check those folders in your email host.
The information above may not be current, and you should direct questions to the current forum or review the manual.