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Backtrack and mic not working? URGENT
on 2010-04-08 10:25:55.8540
I recently purchased a Backtrack + Mic.
Charged it as directed Till white light was on.
Safely disconnected from laptop
- Went to use the Backtrack+mic, but sporadic sequence of lights keep showing, even when the unit is off and not connected
Have tried Hard Reset with the hole above the headphone port as read by line6perrys post, but it has no effect.
- I have tried downloading software, and tried connecting device but is failing to detect the unit
- I Cannot link it to the Computer either; USB Device cannot be recognised, and therefore can't even access files.
- What could it be, i really don't know
(product faulty, internal error, corrupted, ? does anybody know)
I really want this solved, and want to use the device
My PC is perfectly healthy, and have done numerous checks but i can't seem to solve the problem.
Pls can somebody help me !!!!!
RE: Backtrack and mic not working? URGENT
on 2010-04-13 17:11:51.6800
The only thing you can try is a hard reset on the BackTrack. Take a look at the FAQ below as it calls out the hard reset procedure. If that does not work then the BackTrack is defective in which case you should contact our UK service center to arrange a repair or replacement.
Line 6 - International
Line 6, Inc.
4 Sopwith Way
Drayton Fields Industrial Estate
United Kingdom, NN118PB
Telefon: +44 (0) 1327 302 700
Fax: +44 (0) 1327 302 702
The information above may not be current, and you should direct questions to the current forum or review the manual.