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fbv express mkII foot pedal squeak
by jharder7 on 2010-07-15 17:14:16

hello,

  i just purchased an fbv express mkII from amazon within the past 2 weeks and the wah/volume pedal is mechanically squeaking.  any ideas?  i cant for the life of me find a tech support phone number to call for line 6.  thanks!

- jonathan



RE: fbv express mkII foot pedal squeak
by ricksox on 2010-07-16 16:54:14

Hi Jonathan,

Click on the "Contact Us" link at the very bottom of every page on our sight for our phone number.

http://line6.com/company/contact/

I haven't seen a trend in squeaky expression pedals on the new FBV pedals so I'm not sure what the problem may be. It certainly should not squeak though.

Is the FBV under warranty? Was it purchased as a new item on Amazon?

If so, then you should be under warranty so what you should do is contact a local service center and have them look at the pedal and repair it under warranty. All you need to do is bring a copy of your sales receipt from Amazon to the repair center.

You can locate a service center near you by clicking on the link below.

http://line6.com/service_centers/

Line6Miller



Re: RE: fbv express mkII foot pedal squeak
by jharder7 on 2010-07-18 12:13:23

thank you for your quick response.  yes, the pedal does squeak whenever the wah/volume pedal is moved quickly.  it does it about 50% of the time.

i did purchase in new from amazon, but the closest service center is over 200 miles from where i live (northeast NY state).  would line 6 mail me a new one to swap with the one i have? 

thank you for your time.

- j



RE: fbv express mkII foot pedal squeak
by ricksox on 2010-07-20 12:30:59

Hi Jonathan,

Our service department can arrange for your pedal to be repaired at our facility here under warranty.

We'll most likely repair it and not replace it but you can talk to our service reps about the details if you'd like to.

If this is something you'd like to pursue then please give us a call and get in touch with a service administrator so we can arrange that.

(818)575-3600

Press "3" to get to the service and support queue.

Line6Miller



Re: fbv express mkII foot pedal squeak
by magpie on 2010-08-06 08:39:19

See the easy fix here:

http://line6.com/community/thread/41008?tstart=0

Thesqueek is caused by friction, the thin plastic spacers on the metal bar are assembled wrong and need to be moved inwards on each side so they are next to the big wide plastic spacers. Perhaps two spacers are missing at the assembly from where they should be? A friend showed me this on his FBV Express MkII. No lubricant helped, he had to move the spacers to remove the friction.

Line6 must fix this!

Hope that helps!




The information above may not be current, and you should direct questions to the current forum or review the manual.