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UX2 on Windows 7 stops working after random delay
by fredv on 2010-08-03 12:35:40

Hi,

i have an old UX2 and i'm happy with it.

I'm using Windows 7 and it's fine too.

But for a few days, every time i've been watching a video (dailymotion or youtube) or a simple .avi, after a few minutes, the sound stops and the VU meters on UX2 don't move anymore. No error message, nothing, only lack of sound.

I have tried several things :

- unplug USB from UX2 : when i plug back, VU meters are black and the red clip leds are blinking..

- try to disable/enable the Line6 UX2 in device manager : it hangs .. Windows 7 tries to remove it but doesn't manage and stays with the message which says it tries to disable it..

- reboot : VU Meters are enlighted but the red clip leds are blinking .. When i come back in Windows, i need to go to device manager and reinstall the driver ..  instantly the red clips stop  blinking and it works again ..

Do you know this issue ?  no blue screen of death, only sound stopped and nothing except reboot makes the sound come back again ..

The drivers of UX2 are the latest ones 4.0.2.7

i really don't know what to do and i'm beginning to hate my UX2 ..

Thanks to try and help me



Re: UX2 on Windows 7 stops working after random delay
by no_on on 2010-10-23 12:48:47

Hi,

same exact problem since I've used windows 7 and whatever versions of the drivers I had (updated regularily for the last 10 month).

I hate to have to reboot when sounds hangs, it doesn't happen every day, but still often enough to be notified and asked for a fix !!

JB



Re: UX2 on Windows 7 stops working after random delay
by rastafaraday on 2010-10-25 07:49:42

I Also have that problem, i tried everything uninstalling, installing again, old drivers and pod farm versions, new ones, unpluged it and plug it again, everything i came up with. Somtimes it tells me that i need to use monkey to validate my license that had already been validated but when i connect with the fuking mokey it says there`s a connection error with my UX2 device...so i`m desperate! what kind of company is this? this is bullshit! come on, windows 7 is not brand new, develop a patch or something it`s not that difficult!



Re: UX2 on Windows 7 stops working after random delay
by Ashish6 on 2010-11-15 07:50:31

I also have the same problem!

Are LINE6 LISTENING? Please work on this fix ASAP.



Re: UX2 on Windows 7 stops working after random delay
by zmaster1100 on 2010-11-15 08:58:38

I have the exact same problem with my PodStudio GX under win7(64bit). Sound stops after random working time. Very annoying to have reboot all the time. Please Line6, fix that bug.....



Re: UX2 on Windows 7 stops working after random delay
by jussik on 2010-12-14 10:46:17

Hello,

Unfortunate to say but I have the same problem with ux2 and windows 7, latest drivers. Sounds disappears at random time everywhere. Replugging the usb leaves red blinking  the meters on ux2. Reboot is the only fix.

My machine is a laptop with Intel i5 processor.

--J



Re: UX2 on Windows 7 stops working after random delay
by mszabi on 2010-12-14 10:56:23

Hi,

I'm experiencig the same thing. I'm also using Windows 7 Home Premium.

I'm satisfied with my UX2! It's good product! I hope bugfix will be avaliable soon ;-)



Re: UX2 on Windows 7 stops working after random delay
by no_on on 2010-12-14 10:57:26

the only workaround to rebooting I found is :

- go to windows device manager

- unactivate the implicated Line6 device (Toneport UX 2 for me)

- unplug/re-plug the device

- reactivate it in the device manager.

It does not solve the problem (obviously a driver bus since it concerns dirrefent kind of config), but it saves a reboot, you can keep your apps open.

hope it'll helps

JB



Re: UX2 on Windows 7 stops working after random delay
by Greendjohn on 2010-12-14 14:38:08

Hi,

Same problem here! Prayers don't work!

I think it's time to find a solution before I get rid of my UX1 (or Win7)!

Cheers



Re: UX2 on Windows 7 stops working after random delay
by bellero on 2011-01-20 10:48:25

Hi, I have the same problem but when I try to deactivate/activate from the control panel it crashes so I have to reboot.

No one still have found a solution?

Thanks!



Re: UX2 on Windows 7 stops working after random delay
by mwylde007 on 2011-05-12 07:20:00

I also have the same problem. Don't know what but to hope that someday Line 6 will fix this bug. Now Im using my onboard sound so I can work on my PC and that is just no acceptable.



Re: UX2 on Windows 7 stops working after random delay
by grimmer on 2013-01-08 08:51:25

hi,

you probably forgot to mark this question to warn the fixing guys...actually i got the same problem with win8...

anyway, have you solved this problem with your sytem yet?



Re: UX2 on Windows 7 stops working after random delay
by pandashakejr on 2013-01-10 02:07:36

   Same here, been using a TonePort and now a Studio UX2 since the day it hit the shelf. I also have a m-audio unit that does not have this issue. I really do love my UX2, but it seems the Line6 development team is quite slow to catch up on these things.

   Is this a flash or whatever player issue that the line6 drivers don't get along with?? I'm going to try some older drivers tomorrow, because this is a deal breaker for me. When my UX2 drops, everything goes blank except for 2 little red lights bouncing back and forth. I reinstalled my OS from scratch and only installed line6 drivers and have completely narrowed this down to Youtube and Dailymotion and like sites. Besides that it works great, I can watch every format of movie imaginable through WMP and VLC player with not a single issue, but this happens everytime with online players. I have tested this many many times to isolate the issue.

   I am using an i7, 8gig, Win7 64 laptop.

   One work around, funny I just posted a comment about this program and am not what-so-ever affiliated with them I swear.....lol......you'll understand if you see my other post, is to install ASIO4ALL, I will report back tomorrow if it works.

   I really hope Line6 works a little harder on the next driver release as my other 2 devices from other companies are working alot better lately, and not just when watching Youtube. Anyways, I'm going to try a few of these ideas tomorrow and see what happens.



Re: UX2 on Windows 7 stops working after random delay
by mikxman on 2013-01-10 14:27:43

I have the same problem too



Re: UX2 on Windows 7 stops working after random delay
by pandashakejr on 2013-01-10 20:20:28

Everyone of us needs to open a ticket to see if Line 6 even cares, this is the only way to have any hope for a fix. And keep these threads alive.



Re: UX2 on Windows 7 stops working after random delay
by pandashakejr on 2013-01-12 14:54:50

Keeping this afloat for pretty darn good reason. If you don't request a support ticket, all will go unsaid, as everyone here are only users, even the Moderators.



Re: UX2 on Windows 7 stops working after random delay
by BojanKerkez on 2013-01-19 08:51:06

I haven't had what I suspect is this DirectX driver problem on my new Intel based machine until recently when in System Properties/Advanced/Performance Settings I set Processor scheduling to Background services. The sound would then inevitably drop in media players, YouTube, Skype, and games, and the only remedy would be a restart. And as I stated a year ago in this thread, even when that happened I could still hear sound in all the programs that used ASIO drivers. So I would suggest to everyone who is experiencing this problem, to set Processor scheduling to Programs and see if that might help.



Re: UX2 on Windows 7 stops working after random delay
by pandashakejr on 2013-01-19 16:16:05

Not sure about others, but I've already tried that, thanks though. If you could still hear sound in all programs using ASIO, then I think this may be a different issue, because when mine drops it locks up all sound on my computer until a hard restart, the restart/shutdown will hang for hours, if not days until I do a hard reset.



Re: UX2 on Windows 7 stops working after random delay
by sesjason on 2013-01-25 01:56:37

@apc3

I have the same problem with my UX2 ,all the sound lockup and need a reset to solve it.

my PC is Q660(4-core), 8Gram with win7



Re: UX2 on Windows 7 stops working after random delay
by jussik on 2013-02-03 00:57:17

This still keeps happening to me and it's annoyning as hell. I quess by now (my last post on this thread was over two years a go ) the solution would have been found if there was one..

Any one actually fixed this?




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